Answers from Our Experts (2)
The Little Nell continues to earn its Forbes Travel Guide Five-Star rating with exemplary concierge service. There is little the concierge can’t do. Think of the concierge as your personal assistant to help plan your ideal trip to Aspen. Feel free to reach out to the concierge up to six weeks in advance to help with planning and making reservations, purchasing concert tickets or whatever you need help with. Once you arrive, the concierges are available 24 hours a day, seven days a week. Look for the Les Clefs D’Or symbol of crossed gold keys on the lapels of the uniforms of The Little Nell's concierges who have completed their training through this world-renowned organization.
If you want it, we’ll make it happen. Our concierge staff is available to assist with reservations, personalized services and unusual requests. The desk is staffed 16 hours a day for assistance with: Restaurant reservations and suggestions, private area tours, special events, babysitting arrangements, transportation, unpacking luggage, steaming and cleaning of clothes, custom shipping and gift purchasing, local spa arrangements, business needs, insider’s hints on Aspen, altitude adjustment suggestions and medical referrals. On top of all this, pre-arrival services are also available.