When people think of Cleveland, the first things that typically come to mind are, of course, the Rock and Roll Hall of Fame, the sports teams (Indians, Cavaliers, Browns) and Lake Erie. What you may not know is that the city is a major healthcare hub. It is home to some of the world’s best medical centers, including The Cleveland Clinic, which was recently ranked one of the top four hospitals in the country by U.S. News & World Report. And it’s because of the clinic’s global reputation that the InterContinental agreed to include InterContinental Cleveland among its roster of its 25 hotels in the United States (and 150 around the world).
The Cleveland Clinic owns the hotel and sought out the hotel company to manage the property. The clinic treats patients and dignitaries from all over the world, so it wanted an internationally recognized brand that mirrored its same level of quality, care and service.
Although the InterContinental has strong ties to the clinic, the Cleveland hotel serves a greater community than just the hospital patients and visitors. It caters to tourists, business travelers and Clevelanders alike with its 299 guest rooms, global fusion cuisine at Table 45 restaurant and bar, and casual fare at North Coast Café. And in the process, it has earned a reputation as a solid luxury hotel in town. This rep is, in large part, due to its commitment to service. This includes a staff that can speak more than 32 languages and is trained to accommodate a wide range of cultural and religious needs and customs. It also includes the staff members knowing the ins and outs of the city that they call home — be sure to ask them for a recommendation on what to do while you’re in town.