What is the cancellation policy at The Spa and Salon at Four Seasons?

Answers from Our Experts (1)

You have up to 24 hours prior to your appointment at The Spa and Salon at Four Seasons to cancel. Otherwise, the credit card number you provided to hold your reservation will be charged for the treatment. Take comfort in knowing that the Forbes Travel Guide Four-Star Dallas spa has been around for 25 years, so it’s unlikely to go anywhere anytime soon. And remember for future reference that treatments are available Monday to Saturday from 9 a.m. to 8 p.m., and on Sundays from 9 a.m. to 6 p.m. The desk opens an hour before the first treatment, and the locker rooms are open starting at 7 a.m. Sunday to Tuesday and 6 a.m. Wednesday to Saturday. Or, if you’re staying at the Four Seasons and can’t possibly take the time to go down to the spa, have the spa come up to you. A Swedish or deep-tissue massage can be arranged through spa services; just give the spa four hours’ notice.

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