Frederick Bigler

Chef Concierge

Prior to joining The Peninsula New York, Bigler’s experience spanned several of the top luxury hotels in New York City. He was most recently chef concierge at The Ritz-Carlton, Central Park, where he was part of the opening team since 2002. Prior to that, he served as chef concierge at the New York Palace and as Concierge at the St. Regis New York. Bigler is a prominent member of Les Clefs d’Or USA, which is the prestigious multi-national organization of professional hotel concierges. He is also a member of The New York City Association of Hotel Concierges, where he has twice served as a member of the board.

Bigler’s awards include Concierge of the Year 2000 and Chef Concierge of the Year 2002 by MVP Media. Bigler garnered the Best Concierge (2003 and 2007) and Best of Class (2003) awards by the Hotel Association of New York. In 2006 and 2008, his concierge team at The Ritz-Carlton, Central Park won Best Concierge Services at the New York Hotel Experience Awards.

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  • On February 28, 2013
  • On May 24, 2012
    Frederick Bigler answered the question: Frederick Bigler

    What special amenities do the rooms at The Peninsula New York have?

    Relaxing at our pool is quite easy with amenities including coffee, tea, lemon water, fresh fruit, and reading material. Poolside dining is a delicious way to pause any time of day with The Peninsula Spa Bento Box’s fresh, healthy options including Naturally Peninsula offerings. With a lifeguard on hand and plenty of towels, all you need is a swim suit!
  • On May 24, 2012
    Frederick Bigler answered the question: Frederick Bigler

    What can the concierge at The Peninsula New York do for me?

    Our concierge team is available 24 hours a day to assist you with all of your requests, from restaurant reservations to unique New York City excursions. The team has built great relationships with the city’s top restaurants and shops, which will often result in an extra special experience for you — whether that means scoring a table at the hottest new restaurant or securing tickets to the best Broadways shows.
  • On May 24, 2012
    Frederick Bigler answered the question: Frederick Bigler

    What five things should I know about The Peninsula New York?

    1. It has complimentary Wi-Fi. The hotel offers complimentary wired and Wi-Fi Internet access for the duration of your stay. In addition, if you’re traveling with your laptop, each room is equipped with a multi-functional printer-scanner-copier, which can be easily hooked up to your laptop. The business center is located adjacent to the Concierge desk and is available 24 hours a day.

    2. It’s family-friendly. The Peninsula New York welcomes all members of your family or entourage. Our specialized “Pen Kids” program encourages activities all over the hotel including a welcome treat, custom bathrobe and slippers and plenty of board and video games.

    3. It’s pet-friendly. Our four-legged friends are treated just like our two-legged guests, with a special welcome amenity, pet beds, special room service menu and other treats. Our iconic pages are available to walk your dog as well.

    4. It has complimentary Mini Coopers for suite guests. Our chauffeur-driven bespoke Mini Cooper S Clubmen are ready to whirl you through the city for up to three hours for all guests who book a suite. The Mini comes with a tailor-made rooftop box perfect to store your purchases, a mini-fridge for refreshments and an iPad at your fingertips.

    5. It has complimentary group exercise classes. All hotel guests have access to our Five-Star rated fitness center. There they are able to participate in organized classes including Pilates and kettle bell, consult with a personal trainer, a yoga class on the Sun Terrace and even an aqua-aerobics class at our glass-enclosed pool.
  • On May 24, 2012
    Frederick Bigler answered the question: Frederick Bigler

    Where is The Peninsula New York located?

    Our Five-Star rated property is located on the southwest corner of Fifth Avenue and 55th Street in Midtown Manhattan. In the heart of the city’s most prestigious business, shopping and entertainment district, our landmark building ensures you are just steps from a quintessential New York moment.