Jonathan Crook

General Manager

Jonathan Crook’s commitment to The Peninsula Hotels spans more than 10 years, with key executive positions both in North America and Asia. He was most recently general manager of The Peninsula Manila, and prior to that, Crook served as hotel manager of The Peninsula Tokyo and resident manager of The Peninsula Beijing. Crook began his Peninsula career in North America, where he honed his skills within the food and beverage departments at the Peninsula hotels in New York and Chicago. Born and raised in the UK, Crook had lived in Portugal, Zambia, Montserrat and Egypt during his formative years.

  • On June 9
    Stefani Mathis is now following Jonathan Crook
  • On February 28, 2013
  • On February 16, 2013
    Jasmine Louis is now following Jonathan Crook
  • On May 24, 2012
    Jonathan Crook answered the question: Jonathan Crook

    What is the gym like at The Peninsula New York?

    The fitness center offers the latest in cardiovascular and strength training equipment and a sun-lit movement studio with daily complimentary group fitness classes. Weather permitting, complimentary outdoor sunrise yoga classes are held three times per week at 7 a.m. on the Sun Terrace. The fitness center’s personal trainers are also available to customize indoor or outdoor training sessions so that guests can enjoy city views while engaging in a tough workout.
  • On May 24, 2012
    Jonathan Crook answered the question: Jonathan Crook

    What are the rooms like at The Peninsula New York?

    The rooms have all the perks of a Five-Star hotel with the comforts of home. All guestrooms are quiet, spacious retreats with luxurious upholstery and linen, marble bathrooms, tall double-glazed windows, an oversized work desk fitted with a silent fax machine, universal power adapter outlets and complimentary high-speed internet access.
  • On May 24, 2012
    Jonathan Crook answered the question: Jonathan Crook

    What can I expect at turndown at The Peninsula New York?

    When you return to your room after a day in the city, your drapes are drawn, the ice bucket is filled and a Peninsula bottled water and drinking glass is placed bedside. Bed sheets are clean, and a breakfast menu and hotel newsletter is placed on top. Slippers and a foot mat are placed bedside, towels and bathroom amenities are refreshed with a subtle glow from the night light, and the spa channel is turned emitting soothing music that lets you wind down.
  • On May 24, 2012
    Jonathan Crook answered the question: Jonathan Crook

    What are the five best kids’ amenities at The Peninsula New York?

    We offer a variety of amenities for children of all ages. Our Peninsula Kids folder, which is updated seasonally, is a compilation of information catering to our younger guests. It includes a variety of activities and New York City attractions that appeal to kids. It lists stores, restaurants, and Broadway shows that all cater to younger clientele. In addition, children receive child-sized robes and slippers and a special welcome amentity.
  • On May 24, 2012
    Jonathan Crook answered the question: Jonathan Crook

    What kind of Internet access does The Peninsula New York offer?

    Wi-Fi is complimentary and available throughout the hotel. Also, an Internet port at the desk in all guestrooms is available. We offer a complimentary business center located next to the concierge — it has computers, printers and fax machines.
  • On May 24, 2012
    Jonathan Crook answered the question: Jonathan Crook

    What five words describe the style of The Peninsula New York?

    The five words we would use to describe the style of The Peninsula New York are: elegance, bespoke, luxurious, convenient, and sophistication.

    In a city as dynamic as New York, convenience is paramount. Luckily for our guests, we are conveniently located in Midtown Manhattan, surrounded by high-end shopping, dining, museums and theaters.

    Sophistication greets you on the steps of our hotel entrance by the doormen, at check-in and with a personalized welcome card in your pristine suite.

    Elegance is in full bloom year round at The Peninsula New York — you’ll find fresh floral arrangements and clean, classically furnished restaurants and suites.

    Setting the tone for The Peninsula New York and all Peninsula hotels, bespoke cream hues trimmed with Peninsula green make a statement on everything from menus to our Mini Coopers and suites.

    Luxury is about meeting and exceeding our guests’ expectations. From the basics, such as luxurious linens and amazing turndown services, to the superlative, such as our amazing concierge team securing sold-out theatre tickets, luxury is ever-present during your stay with us.
  • On May 24, 2012
    Jonathan Crook answered the question: Jonathan Crook

    What five things do we love most about The Peninsula New York?

    1. The location! With neighbors like Central Park, the luxe shops of Fifth Avenue, dynamic restaurants, world-famous museums and theaters, The Peninsula New York is ideally located for both business and leisure travelers.

    2. The Salon de Ning. This rooftop bar and terrace features stunning city views of Fifth Avenue and Central Park. During the warm weather season, the bar features two outdoor terraces. When the weather turns cooler, outdoor heaters keep guests comfortable on the terraces, or the year-round indoor bar offers a nice alternative. Undoubtedly, Salon de Ning is the best rooftop bar to enjoy a drink.

    3. The family-friendliness. Our younger guests are able to enjoy the glass-enclosed pool, relax with child-sized robe and slippers and order from a kids’ menu, which has something for even the pickiest of eaters. A family ride in one of our Mini Coopers is memorable way to get around town.

    4. The Five-Star Peninsula Spa by ESPA. It is truly a haven of relaxation. At over 35,000 square feet, the spa is the largest hotel spa in the city and offers a plethora of amenities. With 12 treatment rooms, including a private spa suite for couples, the spa’s amenities include men’s and women’s changing rooms with aromatherapy steam rooms, saunas, ice fountains and experience showers. An Asian Tea Lounge and men’s and women’s relaxation rooms cocoon guests after their treatments. The glass-enclosed pool, fitness center, daily group classes and seasonal sun terrace complete the wellness experience. Our experienced massage therapists and estheticians are the best in the city. We are especially known for our Deep Tissue Experience Ceremony, which is an amazing two-hour treatment that will leave you relaxed and refreshed.

    5. The Sun Terrace. This summer the city was soaked in sun; our new Sun Terrace, wrapping around three sides of the 22nd floor was no exception. Hotel guests can relax on the Terrace’s loungers where they can sip on a fresh fruit smoothie, order from a light menu or request sun screen, cool towels and Evian mist from the all-day attendant.