Nicole Kam

Senior Manager, Spa

Nicole Kam joined Altira Macau in 2007 as part of the hotel’s pre-opening team. Kam is a member of the International Federation of Aromatherapists. She also studies Bach Flower Remedies, a system that uses blooms to correct emotional imbalances.

  • On July 2, 2014
    Kaley Johannesson is now following Nicole Kam
  • On March 15, 2013
    Natalie Wearstler is now following Nicole Kam
  • On February 26, 2013
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    Will I be offered a therapist gender choice at Altira Spa?

    Here at Altira Spa, we have both male and female therapists at the ready to perform the various treatments we offer at the spa, from facials to massages to body treatments, hair and nail services. If you want the strength of male hands during your Deep Tissue massage, or the soft touch of a female hand during a cleansing facial, we ask you ahead of your appointment which gender you prefer. Our philosophy focuses on personal service, granting you your special requests and understanding your preferences.
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    What’s the latest treatment offered at Altira Spa?

    At Altira Spa, we like to switch up our latest spa packages pretty often. Variety is important, so every month we offer our guests a new value package — one for men and one for women. Within each package we have four treatments, and our guests can choose two treatments to enjoy. We believe that changing our packages avoids monotony and keeps things fresh and exciting. To check out our latest treatments and packages offered at Altira Spa, check our website or call 853-2886-8886 for more information.
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    Can I get treatments in my room from Altira Spa?

    Like to get pampered within the privacy and comfort of your own room? Not a problem. At Altira Spa, we can arrange for our massage treatments to be conducted in hotel rooms and suites. Book the special Intuitive massage, where our therapists sit down with you beforehand and discuss what you want massaged. This personalized treatment is especially unique because our therapists use their own intuition and technique, using different durations, sequences and pressure for the different parts of your body. However, if you choose to arrange a spa treatment in your room there will be a 20 percent additional charge, so it all depends on what you prefer and where you’re most comfortable.
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    What unique treatments are available at Altira Spa?

    At Altira Spa, our menu features four luxurious signature treatments. Our Gold Treatment is the crème de la crème of our treatments, designed to boost energy flow and give you an extra glow. Experience a massage, an invigorating exfoliation and a nourishing wrap. End with a gold-dust-infused moisturizer where vitamin-enriched ingredients stimulate circulation and the nervous system. The Gem Stone Facial uses heated gemstones made from jade, jasper, obsidian, aventurine and cooling rose quartz to provide excellent tightening and lifting results. We acquire these results by stimulating circulation through a personalized facial massage, and we find that this treatment gets the best results when purchased in a three or five treatment series. Our Rebalance treatment is a Tibetan-inspired massage where we use customized oils made in our very own production house to “open the third eye,” taking you on a journey toward harmony and balance. The Restore massage’s technique stems from neuromuscular and sports therapy, focusing on trigger point and myofascial release to alleviate deep muscle tension and enhance circulation.
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    What kinds of scrubs are offered at Altira Spa?

    Experience smooth and renewed skin when you book one of our body scrub treatments at Altira Spa. Choose one of the themes, either Replenish or Invigorate, and you will find specific choices within each section. If you select Replenish, pick either the Ling-zhi Shitake Cream, meant for moisture, calmness and protection or the Brown Sugar & Cinnamon, meant to soften and smooth with a yummy sweet scent. Treatments listed under Invigorate feature the Soy Bean & Everlasting Flower (meant to energize, circulate and glow), the Pomegranate (meant to cleanse, purify and boost), the Refreshing Tea Tree (aimed to stimulate, hydrate and firm), and lastly, the Vichy (an add-on water treatment to detoxify your body, hydrate your skin and relax your body both physically and spiritually).
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    What kinds of salon treatments are offered at Altira Spa?

    Getting your hair done can be a real treat, especially when you’re in the midst of a relaxing vacation. At Altira Spa, the Hair & Beauty Salon you can get a variety of services and treatments for your luscious locks. Choose from various hair and scalp revitalizing treatments, such as Volume Active, Age Recharge, Relax, Reflection and Restructuring. We have an on-duty hair technician who will assist in discerning the best course of treatment for you and your hair. The salon also features hair cut and finishing, tinting, straightening, perming, regular color and creative color (our hair color service with an additional choice of two highlights/lowlights). If you want a little extra attention for a special occasion or big night out on the town, we also provide hair styling and up-dos, as well as make-up services and waxing treatments.
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    What kinds of wraps are offered at Altira Spa?

    Treating your body to a lush and refreshing body treatment is sometimes just what the doctor ordered. At Altira Spa, we offer our guests luxurious body wrap treatments designed to restore, replenish and invigorate the skin. For women, choose between Aroma Ocean or Tamarind body wraps. The Aroma Ocean is deeply detoxifying — a warm seaweed body mask if applied, followed by a powerful foil wrap. The treatment aims to penetrate into the body, boosting circulation to help with the release of toxins and reduce swelling. A soothing facial cleanse and scalp massage that follows is designed to calm the mind. With the Tamarind treatment (also for men), you will find yourself cocooned in a warm nourishing wrap as tamarind extract, rose and lemon are layered on the skin. The wrap is meant to replenish antioxidants and reducing inflammation. Similar to Aroma Ocean, your wrap is followed by a soothing facial cleanse and scalp massage.
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    Does Altira Spa offer acupressure treatments?

    Our therapists at Altira Spa are well versed in the art of Tui Na massage, which is a traditional Chinese massage that uses acupressure to realign the body and increase the flow of Qi (energy flow or life-force).
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    Does Altira Spa offer massages and other treatments for children?

    Although we don’t offer any special massages and treatments for children, guests at Altira Spa must be at least 12 years old. If you’re of age, however, you can book any of the treatments listed on our spa menu. For our younger guests, we recommend the Brown Sugar & Cinnamon Body Scrub, which is meant to soften and smooth the skin with a sweet scent. The Express facial is a swift cleansing and re-hydrating sequence that is guaranteed to leave your face feeling clean with a refreshing glow. Guests who are 16 years of age or older have full access to our gym, and those who are 12 years and older can use our award-winning infinity-edge pool with spectacular views of the Macau peninsula and South China Sea. 
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    Does Altira Spa offer couples treatments?

    Altira Spa can be a very romantic place, especially if you share a relaxing treatment with your significant other at the spa. We provide our guests with couples treatments in our couples chambers, where you can experience a variety of treatments in complete and utter privacy. In our couples chambers, all the luxurious facilities featured in our spa can be found in one place, and for your use only. The chambers feature their own vitality pool, deluxe experience shower and steam facility. It is the ultimate for sharing, reflection and therapy. We also suggest booking one of our journeys, either Replenish or Invigorate, which feature a set of different treatments. The journeys consist of a one-hour personal training session, refreshing tea tree body scrub, stone massage, express facial and a selection of spa cuisine.
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    What are the five best treatments at Altira Spa?

    Our spa philosophy centers around two main themes: to replenish and invigorate. We want to make sure our clients are guided through their personalized appointments, and we have created various treatments that cater to that belief.

    1. Gold Treatment: This treatment aims to boost energy flow, giving you that extra glow. Start out with a soothing massage, followed by an invigorating exfoliation and nourishing wrap. Next, you will be lathered up with a gold dust infused moisturizer, where vitamin-enriched ingredients stimulate circulation and the nervous system. This treatment can also be a Vichy treatment, where your experience ends in the relaxing Vichy shower where stimulating water therapy is the focus.

    2. Gem Stone Facial: Using heated gem stones made from jade, jasper, obsidian, aventurine and cooling rose quartz, our unique facial is meant to tighten and lift the skin through stimulating circulation and a personalized facial massage. The facial (and the results) works best in a treatment series, and you can purchase a single facial or a three and five treatment set.

    3. Rebalance Massage: Our Rebalance massage is a Tibetan-inspired massage that includes smooth, rhythmic movements. During the treatment, the opening of the “third eye” is accomplished with customized oils, where you will travel on a journey towards harmony and balance. Your body is left feeling calm, realigned and rested.

    4. Restore Massage: The Restore massage focuses on trigger point and myofascial release, using neuromuscular and sports therapy techniques. During your treatment, we aim to alleviate deep muscle tension and enhance circulation. We highly recommend this massage to treat headaches, insomnia and strengthening the immune system.

    5. Aroma Ocean Body Wrap: During this deeply detoxifying treatment, a warm seaweed body mask is applied followed by a powerful foil wrap. As you’re wrapped up, the treatment penetrates into the body, boosting circulation to help the release of toxins and reduce swelling. An additional soothing facial cleanse and scalp massage helps calm the mind.
  • On May 24, 2012
    Nicole Kam answered the question: Nicole Kam

    What should I wear to a treatment at Altira Spa?

    When preparing for your upcoming treatment at Altira Spa, it’s really up to you and your level of comfort as to what you choose to wear. We recommend going without clothes and slipping into our cozy robes and squishy slippers. But, if you prefer to be a little more covered up, we do provide disposable boyshorts-style underwear to sport under your robe and during your treatment. Whatever your choice, we want to make sure you feel as comfortable as possible, providing private changing areas in each treatment room to ensure a positive and enjoyable experience at our spa. If you plan on working out or taking a dip in the infinity-edge pool pre- or post-treatment, be sure to bring proper attire to use facilities.