Stéphane Mouttet

Chef Concierge, Shangri-La Hotel Vancouver

  • Vancouver, British Columbia, Canada

Stéphane Mouttet was born in Montreal but moved to Grenoble, France, as a one-year-old when a French family adopted him. He graduated from the International Concierge Institute in Paris in 1990 and, after a year in the French army, moved to Canada to work as a concierge at the Four Seasons Hotel Vancouver and Toronto from 1991 to 1996. He was senior concierge at the Pan Pacific Hotel from 1996 to 2008, and has been the chef concierge of the Shangri-La Hotel since the fall of 2008. He is currently the regional director of Les Clefs d’Or Canada - British Columbia.

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  • On March 12, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What is the best way to see Whistler in one day?

    Pacific Coachline provides a scheduled bus service which departs from many of the local hotels downtown.  The closest departure point for our hotel is within a 5 minute walk from us.  The cost for a one way transfer is $35.00 plus tax per adult.  This coachline will drop you at many of the main hotels and condos in Whistler Village if requested at the time booking.  www.pacificcoach.com for more information and departure times. 

    Landsea Tours www.vancouvertours.com. This a scheduled bus tour which departs daily for a full-day excursion to Whistler. It will stop along the sea-to-sky highway to explore many of the gorgeous sights along the highway and then leave you at your leisure in Whistler Village for approximately 3 hours before the return departure.

    In the summer months,  I would recommend Whistler Air www.whistlerair.ca which is a scheduled seaplane service departing twice per day from downtown Vancouver.  The cost is $169.00 plus tax per person.

    My number one recommendation on getting to Whistler is taking a journey on the Whistler/Rocky Mountaineer! Enjoy the breathtaking scenery on this Canadian train travel route between Vancouver and Whistler. During your comfortable and stress free three-hour train trip you’ll journey from the coastal city of Vancouver, through scenic Howe Sound and the spectacular Cheakamus Canyon, across a trestle bridge, past the jagged snow-capped peaks of the Tantalus Mountains and by an old extinct volcano, before finally arriving in the mountain landscape of world-renowned Whistler Village. www.rockymountaineer.com
  • On March 12, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What is the best way to see Whistler in one day?

    Pacific Coachline provides a scheduled bus service which departs from many of the local hotels downtown.  The closest departure point for our hotel is within a 5 minute walk from us.  The cost for a one way transfer is $35.00 plus tax per adult.  This coachline will drop you at many of the main hotels and condos in Whistler Village if requested at the time booking.  www.pacificcoach.com for more information and departure times. 

    Landsea Tours www.vancouvertours.com– This is a scheduled bus tour which departs daily for a full-day excursion to Whistler. It will stop along the sea-to-sky highway to explore many of the gorgeous sights along the highway and then leave you at your leisure in Whistler Village for approximately 3 hours before the return departure.

    In the summer months,  I would recommend Whistler Air www.whistlerair.ca which is a scheduled seaplane service departing twice per day from downtown Vancouver.  The cost is $169.00 plus tax per person.

    My number one recommendation on getting to Whistler is taking a journey on the Whistler/Rocky Mountaineer! Enjoy the breathtaking scenery on this Canadian train travel route between Vancouver and Whistler. During your comfortable and stress free three-hour train trip you’ll journey from the coastal city of Vancouver, through scenic Howe Sound and the spectacular Cheakamus Canyon, across a trestle bridge, past the jagged snow-capped peaks of the Tantalus Mountains and by an old extinct volcano, before finally arriving in the mountain landscape of world-renowned Whistler Village. www.rockymountaineer.com
  • On March 12, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What are the best places to eat in Whistler?

    My top recommendation for fine dining would be the Bearfoot Bistro (www.bearfootbistro.com) especially if it is a special occasion.  If you purchase a bottle of sparkling or champagne, the sommelier will take you down to the wine cellar to "saber" the bottle (with an actual saber or sword) and talk about the history and tradition of sobering.  The chef, Melissa Craig was crowned ‘Canada’s best chef’ at the Canadian Culinary Championship in 2008.  Her menu is best described as Modern Canadian Cuisine with a blend of the West Coast ingredients.  When dining here, you have the option of choosing from a set 3 or 5 course menu. 

    Another famous and well-known restaurant in Whistler is Araxi – the name may be familiar to you as it was the feature restaurant on Gordon Ramsey’s Hell’s Kitchen 2009 Season.  Araxi enjoys a long-held international reputation for excellence in food, wine and hospitality, including the award for ‘Best Restaurant at Whistler’ from Vancouver magazine for an unprecedented nine consecutive years.  The Executive Chef, James Walt collaborates with local farmers to provide a seasonally rotating menu which also features the freshest seafood catches from the Pacific Ocean.   Lively ambiance with adjoining bar that is the known gathering place for drinks and the summer patio is people watching and mountain scenery.
    Rim Rock Cafe (www.rimrockwhistler.com) seems to be the most popular restaurant in Whistler as they book up quite far in advance, the Chef features Pacific Northwest Cuisine focusing mainly on finest fish and game.  My two favourite items on the menu would be the lobster mashed potatoes and baked oysters. 

    For Italian, I would certainly say Quattro! (www.quattrorestaurants.com) The pasta is amazing and prepared fresh daily by the Chef in the traditional North Italian style, and if you like Italian wine and grappa they have a very large selection on their wine list.

    La Rua (www.larua-restaurante.com) is a magnifique French Restaurant featuring fish, seafood, steak and game with plenty of wonderful French wines to choose from. 

    Enjoy your dinning experience in this beautiful resort!
  • On March 12, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What are the best things to see and do in Whistler?

    Whistler is a Canadian resort town in the southern Pacific Ranges of the Coast Mountains in the province of British Columbia, Canada, approximately 125 kilometres (78 mi) north of Vancouver. It has a permanent population of approximately 9,965, plus a larger but rotating "transient" population of workers, typically younger people from beyond BC, notably from Australia and Europe. Over two million people visit Whistler annually, primarily for alpine skiing and mountain biking during the summer at Whistler-Blackcomb. Its pedestrian village has won numerous design awards and Whistler has been voted among the top destinations in North America by major ski magazines since the mid-1990s. During the 2010 Winter Olympics, Whistler hosted most of the alpine, nordic, luge, skeleton, and bobsled events, though freestyle skiing and all snowboarding events were hosted at Cypress Mountain near Vancouver.  Below are a few suggestions on whistler activities you can explore while in Whistler:

    - Peak to Peak Gondola This record breaking Gondola trip which connects Whistler and Blackcomb Mountains. This journey is 4.4 kilometer Gondola trip in 11 minutes. www.whistlerblackcomb.com/todo/summer/p2padventure/index.htm
     
    - Ziptrek This is an adventure based eco-tourism activities offered year-round.  This 2.5 hour adventure is a combination of suspension bridges, treetop observation platforms, ground based trails and ziplines. Ziplines are suspended steel cables - some of which are over 15 stories high and 2000 feet long - that you ride from platform to platform. www.ziptrek.com

    - Outdoor Adventure Whistler - If you are looking to experience the scenic back-country to Whistler, this is a leading outdoor adventure company offering atv, hummer, canoe, and rafting excursions.  This company provides complete outerwear clothing to prepare you for all adventures.




  • On March 12, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What are the best things to see and do in Whistler?

    below are a few suggestions on whistler activities you can explore while in Whistler:

    - Peak to Peak Gondola This record breaking Gondola trip which connects Whistler and Blackcomb Mountains. This journey is 4.4 kilometer Gondola trip in 11 minutes. www.whistlerblackcomb.com/todo/summer/p2padventure/index.htm
     
    - Ziptrek This is an adventure based eco-tourism activities offered year-round.  This 2.5 hour adventure is a combination of suspension bridges, treetop observation platforms, ground based trails and ziplines. Ziplines are suspended steel cables - some of which are over 15 stories high and 2000 feet long - that you ride from platform to platform. www.ziptrek.com

    - Outdoor Adventure Whistler - If you are looking to experience the scenic back-country to Whistler, this is a leading outdoor adventure company offering atv, hummer, canoe, and rafting excursions.  This company provides complete outerwear clothing to prepare you for all adventures. www.adventureswhistler.com




  • On March 11, 2013
  • On March 8, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What are the best outdoor activities in Vancouver?

    If you are adventurous in heart, whether you are 5 or 85 years old, Vancouver has an endless supply of fabulous outdoor activities to experience - no matter what time of day or what time of year it is, there is always a spectacular excursions awaiting. 

    Adventures are available for all skilled levels, from beginner to sky is the limit.  There is no better place to raft the heart-pounding class IV rapids of the Thompson River, fly among the snow-capped peaks of the Olympic Mountains or cruise the stunning Pacific coastline.

    Whale Watching: Wild Whale Vancouver
    Wild Whales Vancouver is located 10 minutes away from the hotel. Trips last from 3 to 7 hours and you will be brought to some of the most diverse wildlife on the Pacific Coast, such as Sea Lions, Harbour Seals, Gray Whales, Minke Whales, Bald Eagles, River Otters and such.   The whale watching excursions lead straight into the Gulf of Georgia and beyond in search of the resident orca pods. Choose between the fully enclosed 'Quick Change II' or the open-to-the-elements 'Pod Pilot'.

    Ziptrek: Grouse Mountain
    Begin your adventure with the stunning trek around Blue Grouse Lake on our original lines and then zip at top speeds of 80km/hr across the peaks of Grouse and Dam Mountains on the brand new lines.
    The original lines will give you a unique perspective on the Blue Grouse Lake region of the mountain, combining heart pounding thrills with an exploration of BC’s breathtaking old-growth forests. Along the way you will learn about indigenous flora and fauna and its significance to First Nations people.

    Ski Diving: Vancouver Ski Dive
    Skydive Vancouver offers first time tandem skydiving for people who have never tried Skydiving. We also offer Skydive courses for people who wish to learn to Solo Skydive through our Accelerated Freefall Program. All of our tandem Skydives here at Skydive Vancouver are done with a tandem skydiving instructor here at our Abbotsford Drop Zone which is located about 45 minutes drive East of Downtown Vancouver

    Fishing: Bites On Salmon Charter
    Bites on offers a 5 hour, 8 hour and 10 hour guided Chinook / King and Coho / Silver Salmon Fishing adventures on downtown Vancouver's highest quality twin engine 28 foot Transport Canada inspected sportfish charter boats that can accommodate up to 60 guests in total comfort. Our friendly captains and guides are certified by Transport Canada and are very knowledgeable in all aspects of fishing the waters of Georgia Strait the Gulf Islands and Howe Sound. All vessels use the latest electronic fish finding equipment to ensure your best chance for catching Salmon. Our prime months for fishing are March through October but the Winter months can also produce some very nice Chinook/King Salmon. Deep Sea Salmon Fishing Vancouver is at its best. 

    Adventure Tours: Fire and Ice Discovery
    On this fully guided day tour, you’ll discover the majesty of the aptly named Sea to Sky corridor. You’ll visit Porteau Cove and the magnificent Shannon Falls, before boarding a helicopter just north of Squamish.

    During your aerial tour, high above the Garibaldi Volcanic complex, you’ll glimpse Black Tusk and Table Mountain, Garibaldi Lake, the Barrier and numerous glaciers, as you learn about the forces of nature that conspired to create them. Back down on earth, your experienced guide will lead you off the beaten path as your 4x4 takes you high into the mountains. Your private viewing deck (1865 feet above sea level) will afford astonishing views, and you’ll be able to indulge in a delicious gourmet picnic from your perch overlooking Howe Sound. Your tour concludes with a relaxing journey back to Vancouver.

    Canopy: UBC Botanical Gardens       
    Open year round, this 308-meter (1010 feet) aerial trail system offers a rare perspective of the natural beauty of the west coast forest canopy eco-system and provides visitors with outstanding views.
    Located in the David C. Lam Asian Garden; the walkway will offer a unique viewing and educational opportunity. The aerial trail system will allow for interpretation of the tree canopy, thereby providing dynamic new research and learning possibilities, as well as creating a first class tourist destination.

    Boat Cruises: Harbour Cruises & Events
    Come join an unique Vancouver experience that offers unparalleled panoramic views of the city skyline, the surrounding Coastal Mountain range and many of the area's most famous landmarks. Harbour Cruises are proud to offer Vancouver’s only narrated tour of the inner-harbour, the city’s most popular Sunset Dinner Cruise and the Luncheon Cruise through a magnificent Coastal Mountain fjord.

    Kayaking: Ecomarine Ocean Kayak Centre
    Guided kayaking tours are an excellent way to enjoy the water, vistas and adventures Vancouver has to offer. Beginning with an introduction to the sport of kayaking and all the gear needed to safely enjoy it, our guided tours are excellent for beginner and experienced paddlers alike.  There are guided tours that set off from the dock on Granville Island and English Bay.

    Rafting:  Canadian Outback Adventures
    Canadian Outback Adventures prides itself on offering a variety of rafting adventures for all ages and skill levels. Whether you’re 5 or 85, we have a Vancouver and Whistler river rafting adventure that will allow you to experience the beauty and serenity of Super Natural British Columbia.  Adventures are available for families, couples and singles between November to September.

    Hiking: Grouse Grind
    Trail Distance: 3 km - (1.8 Miles)
    Time: 1 to 2 Hours
    Rating: Moderate to Hard

    The Hike: The Grouse Grind, billed as the world's biggest stair-climb, is the outdoor venue these days to work out at and to meet new friends. During summer months, hundreds of trim, fresh-faced hikers ascend the steep-sided mountain from its trailhead on the east side of the Grouse Mountain parking lot at the north end of Capilano Road.  A workout on the Grouse Grind is excellent preparation for a backpacking trip. This is a quick way to stretch your lower calf muscles (the ones you rarely call upon except with a 50-pound/22.5-kg pack on your back) into shape. If you're hard-core, you'll do the trail both ways.






  • On March 8, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What are the best attractions in Vancouver?

    These are just a few sights and highlights you could explore while staying in Vancouver:

    Capilano Suspension Bridge
    The Capilano Suspension Bridge is one of Vancouver’s most popular tourist attractions.  It offers a brilliant mix of history, culture and adventure and is a must see for anyone visiting Vancouver.  It is the oldest attraction here and was originally built in 1889. It stretches 450 feet across and is 230 feet (70m) above the Capilano river.  The newest addition to the park is the Treetops adventure which includes 7 suspension bridges through the evergreens elevating you 100 feet above the forest floor.  Educate yourself and your family through guided tours or the Kids’ Rainforest Explorer program and Living Forest exhibit.  There’s music to be enjoyed and a beautiful gift store offering hand made native crafts, paintings, jewelry, and home made Canadian fudge!   (www.capbridge.com)

    Museum of Anthropology
    Located at the University of British Columbia, the Museum of Anthropology is renowned for its collections, research, teaching, and public programs.  The architecture of the building itself is simply spectacular uniquely situated on the cliffs of Point Grey.  Currently the Museum is expanding its facilities 50% by 2010 further creating opportunities for the public, research, teaching, and employment. (www.moa.ubc.ca/history/index.php)

    Van Dusen Botanical Gardens
    This 22-acre garden in the heart of Vancouver has grown to international stature since its creation in 1975.  The Van Dusen Garden boasts over 255,000 plants representing more than 7,300 varieties from around the world.  The ecosystems represented range from tropical South Africa, the Himalayas, the Canadian arctic and of course the Pacific North West.  Vancouver’s mild climate means these gardens are a site to see at any time of year and promises not to disappoint. (vancouver.ca/parks)

    Dr. Sun-Yat-Sen Chinese Gardens
    This gorgeous classical Chinese garden is the first of its kind outside of China; it is an authentic representation of an age-old garden tradition which found its roots during the Ming Dynasty (1368AD-1644AD). The design of the garden is based upon the harmony of four elements; rock, water, plants and architecture, they strive to achieve a perfect sense of harmony symbolized by the ying and the yang.  The Garden is a 15-20 minute walk from downtown, you know you’re close when all the street lamps are red and topped with dragons! (www.vancouverchinesegarden.com)  

    Aquarium and Stanley Park
    Stanley Park is a 1,000 acre metropolitan oasis and only a 15 minute walk from the Shangri-La Hotel Vancouver.  The 8.8 km sea wall and numerous park benches offer stunning ocean and city views are only a small sample of the various natural beauties the park offers its visitors.  The Vancouver Aquarium is home to nearly 70,000 marine and mammal specimens and is also one of the world’s largest marine research centers.   (www.vanaqua.org/home



  • On March 8, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What are the Butchart Gardens like in Vancouver?

    Victoria, it is the capital city of British Columbia, and it is easily accessible from Vancouver by land, water and air. Victoria is well connected to mainland British Columbia by vehicle and passenger ferries.  Each day, dozens of ferries cross the straits, granting breathtaking views of the rocky coastline, forested islands, inlets and marine wildlife.  If you have the time, the car/ferry option is a great way to travel as it offers breathtaking views of the rocky coastline, forested islands, inlets and marine wildlife.  Please note the departure point for Victoria is from the Tsawwassen Ferry Terminal 34 km (21 miles) south of Vancouver for an estimated 45-minute drive.  The crossing time for the ferry ride is approximately 1 hour and 35 minutes.  Upon arrival at the Swartz Bay Ferry Terminal, it will be a further 45-minute drive to downtown Victoria.  Please visit: www.bcferries.com for further information on fares, vehicle reservations and current sailing schedules for BC Ferries.  For people without a vehicle, there are also regular buses leaving the downtown bus depot for Victoria.  For schedule and rates, please visit: (www.pacificcoach.com)

    I would suggest to fly out of Vancouver via a floatplane or helicopter. Should you wish to arrive by air, regular floatplane and helicopter service to downtown Victoria is available from Vancouver.  Scheduled daily seaplane flights are operated by Harbour Air (www.harbourair.ca). The point of departure for the seaplanes is at 1075 West Waterfront Road and arrives in the Inner Harbour in downtown Victoria.  Daily helicopter service are also available from early morning to early evening from Vancouver and Victoria Harbours with Helijet International (www.helijet.com); the departure points for the helicopter is an approximately a 30-minute walk or a 7 minute taxi ride from either cities.  For all modes of air transportation, the duration of the flight is 35 minutes each way. Reservations are advisable as flights can book up quickly - especially on beautifully clear days and on weekends and holidays.

    There is also a sightseeing tour company called LandSea Tours that offer day trips from downtown Vancouver to Victoria.   Enjoy a ferry cruise through beautiful Active Pass in the Gulf Islands to B.C.’s quaint capital. Marvel at the awesome, ever-changing Butchart Gardens. They’ll drive the scenic route into Victoria and the Inner Harbour. Take your free time to explore this unique city: Government Street shopping & dining, Empress Hotel, Legislative Buildings, Royal B.C. Museum and more. Take a leisurely walk along the beautiful waterfront. Relax on the bus and ferry ride back to your hotel. They also offer Watching Tours as well!  Please visit their website for further information: http://www.vancouvertours.com/

    There are many things to see and do in Victoria for every interest.  For information on attractions, museums, arts and entertainment, you can visit www.tourismvictoria.com.  The website has a full array of specific points of interest that will help you get acquainted with Victoria, British Columbia.


  • On March 8, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What is the best way to get to Grouse Mountain from Vancouver?

    Grouse Mountain is located only 15 minutes from downtown Vancouver in the district of North Vancouver, open 7 days a week 365 days a year, Grouse Mountain is one of the lower mainland’s greatest outdoor attractions.  During the winter months both day and night skiing are available.  During the summer months, enjoy stunning nature walks experiencing some of the greatest views of Vancouver and the surrounding Fraser Valley one may encounter while visiting.  The resort’s dining collection includes The Observatory, the crown jewel offering dazzling West Coast cuisine and a breathtaking view of nearby Vancouver.  (www.grousemountain.com).

    The best ways to go to this wonderful attraction are as follow:

    Taxi: 20 minutes depending of traffic. Avoid rush hour because of the Lions Gate Bridge traffic especially on a Friday.

    Translink:  Take the seabus from Waterfront Station to Lonsdale Quay Station in North Vancouver and  Transfer at Lonsdale Quay Bay 8 – board "236 Grouse Mountain ($4.00 for an adult and $2.75 for a child or you can buy a day pass for all zone at the cost of $9.75 for an adult and $7.50 for a child (www.translink.ca)

    Shuttle Service: You can also take a free shuttle from the downtown area to the base of Grouse Mountain from May to September but you must have already purchased your tickets in order to use this complimentary service.

    Have fun!


  • On March 8, 2013
    Stéphane Mouttet answered the question: Stéphane Mouttet

    What is Commercial Drive like in Vancouver?

    Commercial Drive is one of my favourite neighbourhood in Vancouver and it is easily accessible from the downtown area by taking the Skytrain (10 minutes away). This area is full of interesting restaurants, coffee shops and local stores. It used to be the “Italian” part of town so you will really feel it when walking along the Drive.