What is involved in InterContinental Hong Kong’s turndown service?

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InterContinental Hong Kong’s nightly turndown service guarantees you’ll return to a room set for relaxation and a peaceful rest. Lighting is dimmed in the room and bathroom, and the TV is set on a low volume to a hotel channel offering relaxing music. The curtains won’t be drawn — after all, you won’t want to miss the fantastic view of lit-up Victoria Harbour. You’ll find a cloth laid out on the bedside floor with slippers, as well as a bottle of water and a glass on the bedside table. On the bed, you’ll see a "bedtime story" card that tips you off to an insider Hong Kong experience, such as a private dim sum cooking class that the concierge can arrange during your stay. There's also a guest comment card, along with a tray with forms for breakfast room service and laundry service.

The decorative triangular Chinese silk bedcover is removed from the bed and stored discreetly, along with the two large cream pillows and the two brown silk pillows. The white duvet and sheets are pulled back neatly. The toiletries in the bathroom will be arranged and displayed on a white cloth on the counter, and any towels you used will be replaced with clean ones. It’s wonderful to return from dinner to a room that’s refreshed and prepared for a good night’s rest at the Forbes Travel Guide Five-Star hotel.

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