What is the cancellation policy at The Ritz-Carlton, Hong Kong?

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If you have to cancel your room at The Ritz-Carlton, Hong Kong, you have until 6 p.m. Hong Kong time the day before your scheduled arrival to do so; cancel after this time, and you will be charged the rate for one night’s stay for the room type you reserved. For the two most prestigious room types at the Forbes Travel Guide Five-Star hotel — The Ritz-Carlton Suite and the Carlton Suite — you must cancel 14 and seven days, respectively, prior to your scheduled arrival. But just think about the luxurious amenities you’ll be missing out on if you cancel, like The Ritz-Carlton Spa by ESPA. This 9,257-square-foot spa is complete with nine treatment rooms, a pair of couples suites, swimming pool, floor-to-ceiling windows, and an extensive menu of facials, massages, body treatments and spa packages. Located on the 118th floor, it is the highest spa in the world.

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