Answers from Our Experts (1)
The Oriental Spa will take your credit card information for a deposit when you make a reservation — you’ll be charged whether you’re able to indulge in your service or not at the Forbes Travel Guide Five-Star spa. Though we can’t imagine why you’d want to cancel; just make sure you cancel or change your appointment at least 12 hours before your treatment to avoid being charged.
This deposit policy is fairly standard at all of the highly rated spas around Hong Kong, so don’t feel too put out and just try to make an appointment that you can keep. Our best advice is to cancel your appointment at the spa inside The Landmark Mandarin Oriental, Hong Kong as soon as possible to avoid paying full price for a treatment that you don’t even get to enjoy.