Answers from Our Experts (1)
Of course no one wants to bail on a treatment at The Spa at Four Seasons Resort Lana'i; but sometimes, you can't help it. If you have to cancel, be sure to let the Forbes Travel Guide Four-Star Hawaii spa know as soon as possible. You have until 24 hours before your appointment to cancel without being penalized. However, canceling within one day before your treatment can be pretty brutal. Not only are you missing out on a fabulous treatment, but you'll also have to pay the full amount — minus the relaxation time. It doesn't get much worse than walking around with all that tension in your shoulders and a hole in your pocket, all because you forgot to cancel at least 24 hours in advance.