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When walking into the waiting area at Acqualina Spa by ESPA, it’s like entering into a soothing retreat. The spa connects to the hotel by a walkway that has a falling water feature. The waiting area itself features minimalistic furnishings, natural stone and wood decorative elements. The reception staff will help you with check-in and bring you a welcome tray with a cup of warm herbal tea, and a cool towel. The waiting area at the Forbes Travel Guide Five-Star spa is also connected to the spa store where you can browse through the variety of luxury ESPA products, along with fitness and spa gear for sale.