Answers from Our Experts (1)
If you need to cancel your appointment at Lapis The Spa at Fontainebleau, give the Forbes Travel Guide Four-Star spa at least six hours of notice (if you have an appointment before noon, notify the spa the night before for any cancellations). If you don’t cancel within this timeframe, you will be charged 50% of the scheduled treatment. The charge will go either on your guest room bill or directly onto your credit card, given when you booked your appointment. Also, be sure to arrive on time. If you’re late and have a delayed start, you will have a shortened service (though you will pay for a full one), so the Forbes Travel Four-Star spa can stay on schedule to accommodate other guests.