Five-Star Restaurant

A Five-Star restaurant is one of few flawless dining experiences in the country.  They consistently provide their guests with exceptional food, superlative service, elegant décor and exquisite presentations of each detail surrounding the meal.  Guests at a Five-Star Restaurant can expect all of the characteristics for a Four-Star Restaurant, plus:

Restaurant Products

  • Mixed drinks will be served club service
  • Wines ordered by the glass will be presented in the bottle and poured at the table
  • Amuse Bouche is of exceptional quality and presentation
  • Food presentations are perfectly executed with evident care given to each individual item on each plate
  • Food is flawless, a delightful and interesting experience
  • Only solid cubes of ice are used (no hollow cubes) 
  • Mignardise or petit fours are served at conclusion of meal 
  • A cheese course is offered
  • Tea is served loosely, brewed in a pot with a strainer provided

Restaurant Facilities

  • All staff are attired in a manner that is exceptional and commensurate with atmosphere of restaurant
  • Décor is exceptional in all visible areas
  • Fixtures and decorative items are of excellent quality and consistently in keeping with, and adding to atmosphere
  • Linens are of exceptional quality and design
  • Exquisite quality and varying patterns of china
  • Glassware is of highest quality and specifically matched to individual wine or spirit
  • Public washrooms feature well-maintained cloth towels, fresh plants or flowers and elegant fixtures

Restaurant Service

  • Reservations service is very warm, appreciative and attentive
  • Reconfirmation of reservation is at convenience of guest
  • Valet Parking service is prompt and efficient
  • Table is immediately ready upon guest arrival
  • If table is not ready at fault of restaurant, guests are offered an extremely comfortable place to wait and attentively cared for during the delay
  • Service at bar is of equal level of professionalism, warmth and graciousness as dining room, host and reservation staff.
  • The guest's name is used effectively as a signal of recognition, but discreetly
  • A sommelier is present and extremely informative, warm and of assistance
  • Service is warm, gracious and anticipatory and committed to providing the guest with a fantastic dining experience
  • Pace of meal is never noticed by guest; there are no awkward delays or rushed events
  • Napkins are replaced when guest is away from table or between certain courses
  • Coats checked are retrieved ahead of the guest during departure
  • Staff is warm and gracious upon departure and makes a point of thanking guest for visiting

Examples of Five-Star restaurants include:

Alain Ducasse, New York NY
Seeger's, Atlanta GA
Charlie Trotter's, Chicago IL
Le Bec-Fin, Philadelphia PA
The French Laundry, Yountville, CA 

Exxon Mobil Corporation