What is the cancellation policy at The Spa at Mandarin Oriental, New York?

Answers from Our Experts (2)

We hate to even mention the “c” word, but if your day at The Spa at Mandarin Oriental, New York, a Forbes Travel Guide Five-Star spa, needs to be cancelled for some reason, it’s not a life or death issue. This New York City urban retreat does require a credit card number when you make an appointment, however if something does come up, you’ll want to make sure to cancel 24 hours in advance to avoid a 100 percent charge. But like we said, we’d hate for anyone to miss out on this swanky spa. Designed in creams and gold, the Asian-inspired modern furnishings set the mood for the Five-Star treatments, a mix of Far East philosophies and traditional Chinese medicine, so avoid cancelling at any cost.

Heather Hannig

If you need to cancel your treatment at the Spa at Mandarin Oriental, New York, please allow 24 hours notice to avoid a 100 percent charge. You will give the spa your credit card information when you book your appointment.

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