Answers from Our Experts (1)
The deposit policy at The Spa at Trump SoHo is pretty straightforward, except for one important twist. When you call to make your reservation at the Forbes Travel Guide Four-Star spa, you will be asked for a credit card number to hold your appointment, although you won’t be charged until after your treatment. If you need to cancel your appointment, the spa requires you to do so 24 hours in advance if you scheduled one treatment or — take note — 48 hours in advance if you scheduled multiple treatments. If you cancel less than 24 (or 48) hours before your appointment(s), you will be charged half the price of your treatment or treatments. If you simply don’t show for your appointment without calling, you will be charged the full amount.