What is the cancellation policy at The Spa at Island Hotel?

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To cancel or reschedule an appointment at The Spa at Island Hotel, you must notify the spa at least four hours before your appointment to avoid being charged for the service in full. Spa packages and private parties have very specific cancelation policies, so be sure to check with the spa when booking.

Hopefully you won’t need to cancel, as an appointment at this spa also includes an all-access pass to the spa’s eucalyptus steam room, spa showers and beautiful relaxation lounge. To make the most of these amenities, the Forbes Travel Guide Soon-To-Be-Rated spa suggests you arrive at least 30 minutes before your appointment. And those with a penchant for being late will want to take extra care to show up on time, as arriving past your appointment will limit the treatment time and the effectiveness of it.

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