What is the cancellation policy at The Spa at Pelican Hill?

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In order to avoid cancellation fees, you must cancel at least four hours prior to your appointment at The Spa at Pelican Hill. If you cancel within the four-hour period, you will be charged 50 percent of the treatment fee. If you do not show up for your appointment at all, you will be charged the whole treatment price. The Five-Star spa accepts all major credit cards and traveler’s checks. Also keep in mind your scheduled appointment will start and end on time. (If you show up late, you won’t get the benefit of the entire treatment.) It’s better to be prompt (or early) so you can truly indulge in the experience.

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