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The cancellation policy at the Four Seasons Hotel Silicon Valley at East Palo Alto can vary depending on your arrival date and the type of room you have booked; but generally speaking, you can cancel your reservation up until 6 p.m. on the day prior to your arrival. If you do not cancel your hotel room reservation by then, the Four-Star California hotel will charge you for a night’s stay. Check-in starts at 3 p.m., but rest assured that the hotel will have your room waiting for you even if your flight is delayed and you show up well after check-in time. If a room is not available, even though you booked a reservation, the Four Seasons promises to put you up in another hotel at their expense and to provide transportation there.