An upscale classic tower in Santiago
From the exterior, Grand Hyatt Santiago, set in a curved 19-story tower in the upscale Las Condes district, looks like your standard business hotel. Inside, the lobby adds drama with a multi-story sky-lit atrium and glass elevators.
But when you continue through the lobby and into the garden, the property really shines. The leafy garden oasis is landscaped around a curvaceous swimming pool and cascading waterfall, with terraces and lounge chairs all around. The bustle, traffic and noise of central Santiago feel miles away.
Built in 1992, the Grand Hyatt has 310 spacious rooms, with step-down sitting areas and picture windows. The hotel’s three restaurants and two lounges all open into the garden, with seating indoors and out. Senso gives a Mediterranean spin to Chilean fare, Matsuri has an inventive Japanese menu and two private tatami rooms, while the Thai restaurant Anakena is set in a separate Asian-style building overlooking the grounds.
Our Inspector’s Highlights
• The most impressive feature at the Santiago hotel is its lush garden, a serene haven in a city of 7 million. Within the garden is a curvaceous 10,764-square-foot swimming pool with a waterfall and a separate splash area for the kids.
• While working out in the well-equipped fitness room across the garden from the main hotel tower, enjoy the verdant view through a huge wall of windows.
• At the Ako Wellness and Spa, each of the five treatment rooms has a private sauna. Some of the spa’s aromatherapy oils use scents derived from Chile’s traditional Mapuche culture.
• Oenophiles, take note: the flagship Senso restaurant offers an all-Chilean wine list featuring many small producers and hard-to-find labels.
What to Know
• The hotel launched a multi-year renovation project (through 2018) that will update the décor and finishes of all the guest rooms. It’s worth booking one of the updated rooms with a sleek, contemporary style.
• East-facing rooms look to the Andes Mountains in the distance. Most of the year, however, haze and smog obscure the mountain vistas. Your best chance of clear views comes after a rainstorm. If you’re lucky enough to get a clear day in the winter, the mountains, capped with snow, are stunning.
• The Grand Club executive rooms, located on floors 14 to 19, give you entry to a private lounge where breakfast and evening cocktails are served. Grand Club guests also have a dedicated concierge.
• The luxury hotel’s guest rooms are among the largest in Santiago, with standard units measuring 560 square feet.
• In the refurbished rooms, the handsome dark wood bed frames have handy outlets on both sides.
• The beds are slightly lofted and you’ll be able to step down to a sitting area furnished with a work desk and leather chairs.
• Large photographs by Chilean artists add local style.
• The updated baths have rain showers, marble countertops and offer locally made spa products.
• Convenient if shopping is on your Santiago schedule, the luxury hotel is two blocks from the upscale Parque Arauco mall and a 10-minute drive from the Costanera Center, the tallest tower in South America.
• In less than 90 minutes, you’ll reach the Andes Mountain ski resort Valle Nevado; it’s a two-hour drive to Portillo.
• The hotel provides a car service for airport transfers (the airport is 15 miles to the west) or to take you to appointments around the city.