Does Grand Hyatt Shanghai charge any fees?

Answers from Our Experts (1)

Like nearly every other luxury property in Shanghai, Grand Hyatt Shanghai charges a 15 percent fee for most services, including in-house meals, laundry and transportation. It may seem over the top, but Grand Hyatt’s staff is top-notch — they are warm, efficient and always available. The concierge desk at the Forbes Travel Guide Four-Star hotel provides genuinely thoughtful recommendations for restaurants, shopping and nearby activities, suggesting places they enjoy themselves. Most important for guests who don’t speak Chinese is the high level of English spoken by everyone, from drivers to housekeepers. The staff has certainly been trained to go out of their way to make you feel at home, and while tipping is beginning to catch on with some in China, it’s not a customary practice. It’s perfectly fine to consider the extra charge your “tip.”

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