What is Pudong Shangri-La, Shanghai’s turndown service like?

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As part of the turndown service at Pudong Shangri-La, Shanghai, you’ll find a bowl with an apple, orange and pear along with a small golden box containing a tasty chocolate with a creamy center. To further prepare you for the evening, the lights are dimmed and a bottle of water and glass are set on the nightstand. Of course, it’s your bed that matters most here — especially if you’re jetlagged. The mattresses are pillow-topped, making them nicely plush; and the pillows are soft but not saggy, ideal for those who’ve just spent the night sitting upright on a plane. The duvet is stowed away, revealing the turned-down sheets. On top of the white-on-white-striped comforter rests a green-tasseled bookmark with a passage from Lost Horizon, the James Hilton novel that originated the fantasy land of Shangri-La: “He was enjoying that pleasant mingling of physical ease and mental alertness which seemed to him, of all sensations, the most truly civilised. So far, the appointments of Shangri-La had been all that he could have wished — certainly more than he could ever have expected.” Next to the bed, a white linen mat is laid out with white terry slippers. If you need anything extra after turndown service, give the Forbes Travel Guide Four-Star hotel’s housekeeping a ring and it’ll be happy to accommodate requests to ensure you drift off into your own Shangri-La.

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