What is the service like at Yamazato Shanghai?

Answers from Our Experts (1)

From the moment you’re greeted at the door to the time you leave, the service at Yamazato is gracious and attentive, with most of the staff able to speak at least a modicum of English in addition to Japanese and Mandarin. Dressed in traditional Japanese kimonos, the (mostly female) staff is watchful, sometimes a little too much — but that’s because the staff is eager to ensure that you never go without. Tea glasses stay full to the brim. Finished dishes are whisked out from under your nose before they clutter up the table. Drinks are refreshed before you know it. It’s the type of service that’s quiet and omnipresent, the perfect type to match Yamazato’s food and interior.

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