What is the cancellation policy at The Bridge House Spa?

Answers from Our Experts (2)

If you need to cancel an appointment at The Bridge House Spa for any reason, make sure you call at least 24 hours in advance to avoid being charged. If a can't-miss adventure comes up at the eleventh hour, any cancellations made between 24 and four hours prior to the treatment are subject to a charge of 50 percent of the treatment's price.If you cancel less than four hours ahead of time, you'll be charged full price.

Susan Norton

Due to the intimate nature of The Bridge House Spa, we ask for 24 hours advance notice if you wish to cancel your appointment. There is a 50 percent cancellation fee for any cancellations within 24 to four hours of your appointment time. Guests who make cancellations within four hours of their appointment time will be charged in full.

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