What does Miranda Whitcomb Pontes think makes a successful restaurant?

Most people would never say this, but if you can put the numbers to the side and see in your mind how you want the restaurant to look and feel, don’t let anything get in the way of that. It’s so important to pay attention to everything a person touches — those sweet little details in a budget that sometimes get stripped can make all the difference. And it’s vital for a restaurant to be transparent, aware and always listening — not just to words, but to the surroundings, too. Never ever allow someone to feel bad for wanting something.

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