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When you return to your room at Blantyre at night after turndown service, you’ll find the shades drawn, the linens on your bed turned down and an evening amenity left on your pillow. Chocolates, bookmarks with sayings like “Sweet dreams” or “Here I fell asleep,” and photo books of the Berkshires are just a few of the items you might receive. The lights are turned down low to provide a simple glow in the room, and the makeup mirror in the restroom is turned on to double as a small night-light, which will help you find your way in the dark if you get up in the middle of the night for a trip to the bathroom. You’ll also find a room service menu, which needs to be filled out and hung on your doorknob by 2 a.m. if you want breakfast in bed.
Turndown at Blantyre is a careful refreshing of the room with a few surprises. We dim the lights, close the draperies, turn down the bed, and place a chocolate and perhaps a surprise on the bed, along with the breakfast menu. We also clean and tidy, refresh towels and restock all supplies. Lastly, if there is a fireplace then we reset it.