Careers
Forbes Travel Guide is seeking exceptional candidates to join our global team.
To apply for an open position, email your cover letter and resume to careers@forbestravelguide.com, unless otherwise noted in the listing. Please include the job title in the subject line of the email.
Executive Trainer (US)
The Executive Trainer is a dynamic individual
who combines a successful and in‐depth training background with demonstrated strengths in hospitality,
public speaking, relationship building and delivery of an exceptional learning
and development product for Forbes Travel Guide. This role requires executing
contracted hotel, restaurant and spa training to properties around the globe; a
considerable working knowledge of Forbes Travel Guide standards and Star‐Rated properties; acting as a representative
and ambassador of Forbes Travel Guide at all times; and enhancing and creating
additional resources for the Learning and Development training library. The
Executive Trainer will also assist with creating programs for clients, as well as continued enhancement of Learning and Development
offerings.
DEPARTMENTTraining
LOCATIONBased in the US near a major airport
TYPEFull time
EXPERIENCE LEVEL7 years or more
BENEFITS401K, dental, health
Responsibilities
- Perform a defined number of hotel, restaurant and spa
training sessions to hospitality clients around the globe
- Conduct classroom training to departmental groups
within each client property to represent and interpret the Forbes Travel
Guide standards for hotel, spa and restaurant ratings
- Communicate both internally and externally as necessary
for training preparations; work with the client to determine agenda,
recommended attendance and overall logistical planning
- Facilitate training classes with sensitivity to group
dynamics and current star-rating level to create a positive and motivating
learning environment
- Do follow‐up consultation with the client to determine future needs
in regards to trainings or evaluations; provide integral support in
retaining and obtaining future business
- Complete follow‐up summaries provided via email to VP of Learning and
Development
- Perform unannounced inspections of Forbes Travel Guide
Four‐
and Five‐Star
properties as needed
Skills Required
- Has extensive background and knowledge of operations
within the hospitality industry, specifically in the luxury hotel, spa and
restaurant markets
- Substantial travel experience at the luxury level
- A unique blend of business acumen, technical aptitude
and strong organizational skills; effective at multi‐tasking and working as both an
individual and as a team
- Proactive, insightful, independent thinker, highly
efficient and possesses a refined attention to detail
- Flexible and can easily adapt to changing priorities on
notice
- Excellent managerial skills and proven record of strong
client-relationship building
- Outstanding written and verbal communication skills
- Strong and confident presentation style
- Extremely organized, mature and self‐motivated
- Proficient in Microsoft Office (Word, Excel and
PowerPoint)
- Travel
12-15 days per month (non-negotiable)
- Proven success in driving results through training.
Accountant
Forbes Travel Guide, an international hospitality ratings company, is seeking an independent contractor to assist with invoicing and collections. The successful candidate will work thoughtfully with an excellent attention to detail, quality communications, and efficiently in a remote work environment.
DEPARTMENTFinance
LOCATIONRemote/Atlanta
TYPEIndependent Contractor
Responsibilities
- Invoicing: Generate customer invoices in an accurate and timely manner in our accounting system, Microsoft Business Central.
- Accounts Receivable: Issue monthly statements and contact customers for past-due collections.
- Other: Assist with other accounting projects as needed.
Skills Required
- Bachelor’s degree in accounting or equative work experience
- Highly proficient with MS Office-Excel
- Experience with Microsoft Business Central and Expensify is a plus
Staff Accountant
Forbes Travel Guide, an international hospitality ratings
company, is seeking a staff accountant to assist with the daily
functions in accounts receivable and processing of travel and
entertainment expenses. The successful candidate will work thoughtfully
with an excellent attention to detail, quality communications and
efficiently in a remote work environment.
DEPARTMENTFinance
LOCATIONRemote/Atlanta
TYPEFull time
Responsibilities
- T&E Expense Review: Review and process travel and
entertainment expenses in Expensify (expense management software) for
domestic and international employees. Ensure the claims for
reimbursement are within company guidelines and correctly
submitted/allocated to correct categories and cost codes.
- Invoicing: Generate customer invoices in an accurate and timely manner in our accounting system, Microsoft Business Central.
- Accounts Receivable: Issue monthly statements and contact customers for past-due collections.
- Other: Assist with other accounting projects as needed.
Skills Required
- Bachelor’s degree in accounting or equative work experience
- Highly proficient with MS Office/Excel
- Experience with Microsoft Business Central and Expensify is a plus
Executive Trainer (Asia)
The Executive Trainer is a dynamic individual who combines a successful and in-depth training background with demonstrated strengths in hospitality, public speaking, relationship building and delivery of an exceptional learning and development product. This role includes executing contracted hotel, restaurant and spa training to properties around the globe; a considerable working knowledge of Forbes Travel Guide standards and its Star-Rated properties; acting as a representative and ambassador of FTG at all times; and enhancing and creating additional resources for the Learning & Development training library.
In addition, the Executive Trainer will assist with developing programs for clients, as well as continued enhancement of Learning & Development offerings.
DEPARTMENTLearning & Development
LOCATIONRemote, based in Asia
TYPEIndependent contractor
EXPERIENCE LEVEL7 years or more
BENEFITSNone
Responsibilities
- Perform a defined number of hotel, restaurant and spa training sessions to hospitality clients around the globe
- Conduct classroom training to departmental groups within each client property to represent and interpret the Forbes Travel Guide standards for hotel, spa and restaurant ratings
- Communicate both internally and externally as necessary for training preparations; work with the client to determine agenda, recommended attendance and overall logistical planning
- Facilitate training classes with sensitivity to group dynamics and Star Rating level to create a positive and motivating learning environment
- Have a follow-up consultation with the client to determine future needs in regards to trainings or evaluations; integral support in retaining and obtaining future business
- Complete follow-up summaries and send via email to SVP of Learning & Development
- Perform a number of unannounced inspections of FTG Four- and Five-Star properties as needed
Skills Required
- A strong command of English and fluency in Mandarin or Cantonese
- An extensive background and knowledge of operations within the hospitality industry, specifically in the luxury hotel, spa and restaurant markets
- Substantial travel experience at the luxury level
- A unique blend of business acumen, technical aptitude and strong organizational skills; effective at multi-tasking and working as both an individual and as a team
- Proactive, insightful, independent thinker; highly efficient; and possesses a refined attention to detail
- Flexible and can easily adapt to changing priorities on notice
- Excellent managerial skills and proven record of strong client relationship building
- Outstanding written and verbal communication skills
- Strong and confident presentation style
- Extremely organized, mature and self-motivated
- Proficient in Microsoft Office (Word, Excel and PowerPoint)
- Extensive travel required
Independent Contractor Evaluator (China/Macau)
Forbes Travel Guide seeks a mainland China- or Macau-based independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations. Forbes Travel Guide's professional team of evaluators travels the world to assess hotels, restaurants and spas based on 900 objective standards that determine our coveted annual Star Ratings and provide feedback to industry clients on a regular basis.
The person in this role will be responsible for gathering all information required to conduct and complete reports for assigned evaluations. The independent contractor is compensated per evaluation executed. Though the ideal candidate will be based in mainland China or Macau, and the position involves extensive travel.
DEPARTMENTEvaluation Operations
LOCATIONBased in mainland China or Macau; remote work
TYPEIndependent contractor
EXPERIENCE LEVEL5-7 years
Responsibilities
- Execute unannounced incognito evaluations by objectively answering pre-determined standards and submitting report to home office; writing style of reports is straightforward, factual.
- Manage travel itinerary based on assignment; complete evaluations in cost-effective manner, following departmental policies and procedures.
- Maintain meticulous notes regarding property and logistics to assist evaluation planning department in future execution.
- Communicate effectively with colleagues and home office to ensure timely and accurate reporting; regular communication required with U.S.-based headquarters and fellow team members.
- Position requires consumption of food and drink as required for evaluation purposes.
- When assigned, conduct post-evaluation debrief discussing high-level strengths and areas of opportunity with client leadership. Evaluators must be able to articulate their experience and maintain a strong understanding of Forbes Travel Guide standards.
- Maintain a professional and appropriate demeanor on behalf of Forbes Travel Guide.
- Weekend/weekday and international/domestic travel required.
Skills Required
- Hospitality experience (luxury hospitality experience preferred)
- Strong writing skills required; experience or familiarity with luxury travel and writing about travel, spa, food, wine, style or design preferred
- Low profile; preferred candidates do not have prominent social media personalities or an online presence connecting them to the industry, including bylines. Chosen candidates will be required to maintain a low profile and possibly reduce their online footprint.
- Ability to multitask and handle significant daily deadlines
- Extremely organized, mature, self-motivated and independent worker
- Detail orientated with a strong ability to keep meticulous records and prepare accurate reports both manually and through electronic channels
- Well-travelled globally, experience traveling independently
- Strong communication skills
- Exceptional English-speaking and -writing abilities; knowledge of Mandarin and/or Cantonese preferred
- Technologically proficient
- Experience with Forbes Travel Guide standards and reports a plus
- Evaluator must be near a major airport for cost-conscious, flexible travel
