Careers
Forbes Travel Guide is seeking exceptional candidates to join our global team.
To apply for an open position, email your cover letter and resume to careers@forbestravelguide.com, unless otherwise noted in the listing. Please include the job title in the subject line of the email.
Assistant Director, Ratings
The Assistant Director is a detailed and organized individual with a keen ability to multi-task and manage short-term and ongoing projects efficiently. This role includes:
- Maintaining ongoing database of approved properties for the upcoming official evaluation schedule
- Overall management of official Rating report inquiries — responsible for research, Partner communication and ensuring timely and professional responses
- New account setup for all potential properties to receive official evaluations
- Database maintenance of all Ratings records
- Supporting core Forbes Travel Guide official standards revisions and changes
DEPARTMENTRatings
LOCATIONRemote, U.S. preferred
TYPEFull time
EXPERIENCE LEVEL5-plus years in hospitality or similar preferred
BENEFITS401K, dental, health
Responsibilities
- Ongoing, detailed maintenance of all properties eligible for an official evaluation
- Conduct regular audits of key new openings and changes for all Star-Rated properties and approved to be evaluated properties in Salesforce
- Maintain the official Ratings expansion and evaluation maintenance records
- Oversight and management of Salesforce and Sharepoint Ratings data — keeping track of approved list, closures/rebrands, cross-checking ratings statistics and data with the other proprietary systems
- Year-end audits per end-of-year procedures
Skills Required
- Strong organizational skills; effective at multi-tasking and working as both an individual and as a team
- Proactive, insightful, independent thinker, highly efficient and possesses a refined attention to detail
- Flexible and can easily adapt to changing priorities on notice
- Outstanding written and verbal communication skills
- Possesses a high degree of confidentiality and discretion
- Excellent knowledge of FTG standards and Star-Rated properties
- Act as a representative and ambassador of FTG always
- Proficient in Microsoft Office (Word, Excel and PowerPoint)
Submit resume and cover letter noting relevant experience to GTaylor@forbestravelguide.com. Note position in subject line.
Independent Contractor Evaluator (United States, excluding California)
Forbes Travel Guide seeks a U.S.-based independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations. Candidates are needed from the Western states (excluding California), Texas and the Northeast/New York. Forbes Travel Guide's professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provides feedback to industry clients on a regular basis.
This position will be responsible for gathering all information required to conduct and complete reports for assigned evaluations. The independent contractor is compensated per evaluation executed. Though the ideal candidate will be based in the United States, the independent contractor position involves extensive worldwide travel. Proximity to a major international airport is necessary.
Candidates for the evaluator position cannot maintain a concurrent role in the hospitality industry or one with a direct conflict of interest while working with Forbes Travel Guide.
DEPARTMENTEvaluation Operations
LOCATIONBased in United States, excluding California; remote work
TYPEIndependent contractor
EXPERIENCE LEVEL5-7 years
Responsibilities
- Execute unannounced incognito evaluations applying intimate understanding of Forbes Travel Guide standards and required application in accordance with official interpretations at all times.
- Manage travel itinerary based on assignment; complete evaluations in cost-effective manner, following departmental policies and procedures
- Maintain meticulous notes regarding property and logistics to assist evaluation planning department in future execution
- Communicate effectively with colleagues and home office to ensure timely and accurate reporting; regular communication required with U.S.-based headquarters and fellow team members
- Position requires consumption of food and drink as required for evaluation purposes
- When assigned, conduct post-evaluation debrief discussing high-level strengths and areas of opportunity with client leadership. Evaluators must be able to articulate their experience and maintain a strong understanding of Forbes Travel Guide standards.
- Maintain a professional and appropriate demeanor on behalf of Forbes Travel Guide
- Flexible availability. Weekend/weekday; international travel required.
Skills Required
- Hospitality experience (luxury hospitality experience preferred)
- Strong writing skills required; experience or familiarity with luxury travel and writing about travel, spa, food, wine, style or design preferred
- Low profile; preferred candidates do not have prominent social media personalities or an online presence connecting them to the industry, including bylines. Chosen candidates will be required to maintain a low profile and possibly reduce their online profiles.
- Ability to multitask and handle significant daily deadlines
- Extremely organized, mature, self-motivated and independent worker
- Detail orientated with a strong ability to keep meticulous records and prepare accurate reports both manually and through electronic channels
- Well-travelled globally, experience traveling independently
- Strong communication skills
- Exceptional English language writing abilities; knowledge of additional language(s) a plus
- Technologically proficient
- Experience with Forbes Travel Guide standards and reports a plus
- Evaluator must be located near major airport for cost-conscious, flexible travel
Manager, Partner Services Administration
Forbes Travel Guide seeks an Account Executive, Partner Services to support the Partner Services Team. The ideal candidate will have excellent communication, written and organizational skills, the ability to multitask several ongoing projects, and discipline in working alone and also as part of a global team. The person will feel comfortable and excel in communicating directly with clients while overseeing the team’s Account Executives.
DEPARTMENTPartner Services
LOCATIONRemote, U.S.
TYPEFull time
Responsibilities
- Work directly for the Senior Vice President, Vice Presidents, Partner Services. Manage Account Executives and their workflow, be the point person to represent PS contributions with other departmental leaders. Excellent client outreach, account management using the companywide Salesforce database, email and communications management, scheduling client calls and meetings, and strategically planning sales trips, as needed.
- Responsible for ensuring communications between Client Success and PS Admin/Account Executives are seamless and productive.
- Responsible for managing PS’s inbox when executives are OOO, leveraging CSM and other departments when needed.
- Draft agreements for new business and proposals contracts, and process signed agreements and orders via internal and external processes.
- Create presentations and reports as needed to secure business, work with communications when needed for slides, etc.
- Participate in weekly Partner Services calls and provide necessary information prior to each call as needed.
- Reply to website requests from inquiring potential clients, share applicable brochures or data and oversee securing a call with a VP for all high-potential new business opportunities.
- Conduct market research and project work, as needed and in conjunction with Client Success, to further support the Vice Presidents’ territories and market accounts.
- Work with the finance team on various PS needs and questions.
- Maintain Tentative/Definite/Lost Business revenue tracking reports and follow up with clients for outstanding tentative agreements (new business).
- Organize, add to and trace leads and prospects.
- Manage Partner Service Account Executives and be the point person with other departments in shared or collaborative projects.
- Maintain confidentiality of all Forbes Travel Guide business practices, data and client information.
Skills Required
- Exceptional attention to detail, excellent writing and verbal communication skills, and the ability to multitask.
- Competency in Salesforce CRM, Microsoft Word, Outlook and Excel, with the ability to learn new programs quickly.
- Professional and clear communicator both internally with FTG staff and externally with clients across several time zones.
- Must be highly organized, able to prioritize requests and can manage a high-volume workload.
- Hospitality background preferred but not essential.
Submit resume and cover letter noting relevant experience to jlodge@forbestravelguide.com. Note position in subject line.
Independent Contractor Evaluator (Hong Kong/Taiwan)
Forbes Travel Guide seeks a Hong Kong- or Taiwan-based independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations. Forbes Travel Guide's professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provide feedback to industry clients on a regular basis.
The person in this role will be responsible for gathering all information required to conduct and complete reports for assigned evaluations. The independent contractor is compensated per evaluation executed.
Though the ideal candidate will be based in Hong Kong or Taiwan, the independent contractor position involves extensive travel throughout Asia-Pacific. Proximity to a major international airport is necessary.
Candidates for the evaluator position cannot maintain a concurrent role in the hospitality industry or one with a direct conflict of interest while working with Forbes Travel Guide.
DEPARTMENTEvaluation Operations
LOCATIONBased in Hong Kong or Taiwan; remote work
TYPEIndependent contractor
EXPERIENCE LEVEL5-7 years
Responsibilities
- Execute unannounced incognito evaluations applying intimate understanding of Forbes Travel Guide standards and required application in accordance with official interpretations at all times.
- Manage travel itinerary based on assignment; complete evaluations in cost-effective manner, following departmental policies and procedures.
- Maintain meticulous notes regarding property and logistics to assist evaluation planning department in future execution.
- Communicate effectively with colleagues and home office to ensure timely and accurate reporting; regular communication required with APAC and U.S.-based headquarters and fellow team members.
- Position requires consumption of food and drink as required for evaluation purposes.
- When assigned, conduct post-evaluation debrief discussing high-level strengths and areas of opportunity with client leadership. Evaluators must be able to articulate their experience and maintain a strong understanding of Forbes Travel Guide standards.
- Maintain a professional and appropriate demeanor on behalf of Forbes Travel Guide.
- Weekend/weekday and international/domestic travel required.
Skills Required
- Hospitality experience (luxury hospitality experience preferred)
- Strong writing skills required; experience or familiarity with luxury travel and writing about travel, spa, food, wine, style or design preferred
- Low profile; preferred candidates do not have prominent social media personalities or an online presence connecting them to the industry, including bylines. Chosen candidates will be required to maintain a low profile and possibly reduce their online footprint.
- Ability to multitask and handle significant daily deadlines
- Extremely organized, mature, self-motivated and independent worker
- Detail orientated with a strong ability to keep meticulous records and prepare accurate reports both manually and through electronic channels
- Well-traveled globally, experience traveling independently
- Strong communication skills
- Exceptional English-speaking and -writing abilities; knowledge of Mandarin, Cantonese and/or Japanese language skills is a plus
- Technologically proficient
- Experience with Forbes Travel Guide standards and reports a plus
- Evaluator must be near a major airport for cost-conscious, flexible travel
Independent Contractor Evaluator (Arabic speaker)
Forbes Travel Guide seeks an independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations. Our professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provide feedback to industry clients on a regular basis.
The person in this role will be responsible for gathering all information required to conduct and complete reports for assigned evaluations. The independent contractor is compensated per evaluation executed.
The ideal candidate will be based in the Middle East or Continental Europe, though the position involves extensive travel. Candidates must have proficient Arabic language skills to be considered for this role.
DEPARTMENTEvaluation Operations
LOCATIONBased in Continental Europe or Middle East; remote work
TYPEIndependent contractor
EXPERIENCE LEVEL5-7 years
Responsibilities
- Execute unannounced incognito evaluations applying intimate understanding of Forbes Travel Guide standards and required application in accordance with official interpretations at all times.
- Manage travel itinerary based on assignment; complete evaluations in a cost-effective manner, following departmental policies and procedures.
- Maintain meticulous notes regarding property and logistics to assist evaluation planning department in future execution.
- Communicate effectively with colleagues and home office to ensure timely and accurate reporting; regular communication required with U.S.-based headquarters and fellow team members.
- Position requires consumption of food and drink for evaluation purposes.
- When assigned, conduct post-evaluation debrief discussing high-level strengths and areas of opportunity with client leadership. Evaluator must be able to articulate the experience and maintain a strong understanding of Forbes Travel Guide standards.
- Maintain a professional and appropriate demeanor on behalf of Forbes Travel Guide.
- Weekend/weekday; international/domestic travel required.
Skills Required
- Hospitality experience (luxury hospitality experience preferred).
- Strong writing skills required; experience or familiarity with luxury travel and writing about travel, spa, food, wine, style or design preferred.
- Low profile; preferred candidates do not have prominent social media personalities or an online presence connecting them to the industry, including bylines. Chosen candidates will be required to maintain a low profile and possibly reduce their online profiles.
- Ability to multitask and handle significant daily deadlines.
- Extremely organized, mature, self-motivated and independent worker.
- Detail orientated with a strong ability to keep meticulous records and prepare accurate reports both manually and through electronic channels.
- Well-traveled globally, experience traveling independently.
- Strong communication skills.
- Exceptional English-speaking/writing abilities; knowledge of additional languages preferred.
- Technologically proficient.
- Experience with Forbes Travel Guide standards and reports a plus.
- Evaluator must be near major airport for cost-conscious, flexible travel.
Independent Contractor Evaluator (China/Macau)
Forbes Travel Guide seeks a mainland China- or Macau-based independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations. Forbes Travel Guide's professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provide feedback to industry clients on a regular basis.
The person in this role will be responsible for gathering all information required to conduct and complete reports for assigned evaluations. The independent contractor is compensated per evaluation executed.
The ideal candidate will be based in mainland China or Macau, though the independent contractor position involves extensive travel. Proximity to a major international airport is necessary. Mandarin language skills are required.
Candidates for the evaluator position cannot maintain a concurrent role in the hospitality industry or one with a direct conflict of interest while working with Forbes Travel Guide.
DEPARTMENTEvaluation Operations
LOCATIONBased in mainland China or Macau; remote work
TYPEIndependent contractor
EXPERIENCE LEVEL5-7 years
Responsibilities
- Execute unannounced incognito evaluations applying intimate understanding of Forbes Travel Guide standards and required application in accordance with official interpretations at all times.
- Manage travel itinerary based on assignment; complete evaluations in cost-effective manner, following departmental policies and procedures.
- Maintain meticulous notes regarding property and logistics to assist evaluation planning department in future execution.
- Communicate effectively with colleagues and home office to ensure timely and accurate reporting; regular communication required with U.S.-based headquarters and fellow team members.
- Position requires consumption of food and drink as required for evaluation purposes.
- When assigned, conduct post-evaluation debrief discussing high-level strengths and areas of opportunity with client leadership. Evaluators must be able to articulate their experience and maintain a strong understanding of Forbes Travel Guide standards.
- Maintain a professional and appropriate demeanor on behalf of Forbes Travel Guide.
- Weekend/weekday and international/domestic travel required.
Skills Required
- Hospitality experience (luxury hospitality experience preferred)
- Strong writing skills required; experience or familiarity with luxury travel and writing about travel, spa, food, wine, style or design preferred
- Low profile; preferred candidates do not have prominent social media personalities or an online presence connecting them to the industry, including bylines. Chosen candidates will be required to maintain a low profile and possibly reduce their online footprint.
- Ability to multitask and handle significant daily deadlines
- Extremely organized, mature, self-motivated and independent worker
- Detail orientated with a strong ability to keep meticulous records and prepare accurate reports both manually and through electronic channels
- Well-travelled globally, experience traveling independently
- Strong communication skills
- Exceptional English-speaking and -writing abilities; knowledge of Mandarin is required; Cantonese is a plus
- Technologically proficient
- Experience with Forbes Travel Guide standards and reports a plus
- Evaluator must be near a major airport for cost-conscious, flexible travel
Independent Contractor Evaluator (Singapore/Bangkok/Kuala Lumpur)
Forbes Travel Guide seeks a Singapore, Bangkok or Kuala Lumpur-based independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations. Forbes Travel Guide's professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provide feedback to industry clients on a regular basis.
The person in this role will be responsible for gathering all information required to conduct and complete reports for assigned evaluations. The independent contractor is compensated per evaluation executed. Though the ideal candidate will be based in Singapore, Bangkok or Kuala Lumpur, the independent contractor position involves extensive worldwide travel. Proximity to a major international airport is necessary.
Candidates for the evaluator position cannot maintain a concurrent role in the hospitality industry or one with a direct conflict of interest while working with Forbes Travel Guide.
DEPARTMENTEvaluation Operations
LOCATIONBased in Singapore, Bangkok or Kuala Lumpur; remote work
TYPEIndependent contractor
EXPERIENCE LEVEL5-7 years
Responsibilities
- Execute unannounced incognito evaluations applying intimate understanding of Forbes Travel Guide standards and required application in accordance with official interpretations at all times.
- Manage travel itinerary based on assignment; complete evaluations in cost-effective manner, following departmental policies and procedures.
- Maintain meticulous notes regarding property and logistics to assist evaluation planning department in future execution.
- Communicate effectively with colleagues and home office to ensure timely and accurate reporting; regular communication required with U.S.-based headquarters and fellow team members.
- Requires consumption of food and drink as required for evaluation purposes.
- When assigned, conduct post-evaluation debrief discussing high-level strengths and areas of opportunity with client leadership. Evaluators must be able to articulate their experience and maintain a strong understanding of Forbes Travel Guide standards.
- Maintain a professional and appropriate demeanor on behalf of Forbes Travel Guide.
- Weekend/weekday and international/domestic travel required.
Skills Required
- Hospitality experience (luxury hospitality experience preferred)
- Strong writing skills required; experience or familiarity with luxury travel and writing about travel, spa, food, wine, style or design preferred
- Low profile; preferred candidates do not have prominent social media personalities or an online presence connecting them to the industry, including bylines. Chosen candidates will be required to maintain a low profile and possibly reduce their online footprint.
- Ability to multitask and handle significant daily deadlines
- Extremely organized, mature, self-motivated and independent worker
- Detail orientated with a strong ability to keep meticulous records and prepare accurate reports both manually and through electronic channels
- Well-travelled globally, experience traveling independently
- Strong communication skills
- Exceptional English-speaking and -writing abilities; knowledge of additional language(s) is a plus
- Technologically proficient
- Experience with Forbes Travel Guide standards and reports a plus
- Evaluator must be near a major airport for cost-conscious, flexible travel
Executive Trainer (U.S.)
The Executive Trainer is a dynamic individual
who combines a successful and in‐depth training background with demonstrated strengths in hospitality,
public speaking, relationship building and delivery of an exceptional learning
and development product for Forbes Travel Guide. This role requires executing
contracted hotel, restaurant and spa training to properties around the globe; a
considerable working knowledge of Forbes Travel Guide standards and Star‐Rated properties; acting as a representative
and ambassador of Forbes Travel Guide at all times; and enhancing and creating
additional resources for the Learning and Development training library. The
Executive Trainer will also assist with creating programs for clients, as well as continued enhancement of Learning and Development
offerings.
DEPARTMENTTraining
LOCATIONBased in the U.S. near a major airport
TYPEFull time
EXPERIENCE LEVEL7 years or more
BENEFITS401K, dental, health
Responsibilities
- Perform a defined number of hotel, restaurant and spa
training sessions to hospitality clients around the globe
- Conduct classroom training to departmental groups
within each client property to represent and interpret the Forbes Travel
Guide standards for hotel, spa and restaurant ratings
- Communicate both internally and externally as necessary
for training preparations; work with the client to determine agenda,
recommended attendance and overall logistical planning
- Facilitate training classes with sensitivity to group
dynamics and current star-rating level to create a positive and motivating
learning environment
- Do follow‐up consultation with the client to determine future needs
in regards to trainings or evaluations; provide integral support in
retaining and obtaining future business
- Complete follow‐up summaries provided via email to VP of Learning and
Development
- Perform unannounced inspections of Forbes Travel Guide
Four‐
and Five‐Star
properties as needed
Independent Contractor Evaluator (Japan)
Forbes Travel Guide seeks a Japan-based independent contractor incognito evaluator to work on its annual Star Ratings and client evaluations. Forbes Travel Guide's professional team of evaluators travels the world to assess hotels, restaurants and spas for our coveted annual Star Ratings and provide feedback to industry clients on a regular basis.
The person in this role will be responsible for gathering all information required to conduct and complete reports for assigned evaluations. The independent contractor is compensated per evaluation executed. Though the ideal candidate will be based in Japan, the independent contractor position involves extensive travel.
Candidates for the evaluator position cannot maintain a concurrent role in the hospitality industry or one with a direct conflict of interest while working with Forbes Travel Guide.
DEPARTMENTEvaluation Operations
LOCATIONJapan based; remote work
TYPEIndependent contractor
EXPERIENCE LEVEL5-7 years
Responsibilities
- Execute unannounced incognito evaluations applying intimate understanding of Forbes Travel Guide standards and required application in accordance with official interpretations at all times.
- Manage travel itinerary based on assignment; complete evaluations in cost-effective manner, following departmental policies and procedures.
- Maintain meticulous notes regarding property and logistics to assist evaluation planning department in future execution.
- Communicate effectively with colleagues and home office to ensure timely and accurate reporting; regular communication required with U.S.-based headquarters and fellow team members.
- Position requires consumption of food and drink as required for evaluation purposes.
- When assigned, conduct post-evaluation debrief discussing high-level strengths and areas of opportunity with client leadership. Evaluator must be able to articulate the experience and maintain a strong understanding of Forbes Travel Guide standards.
- Maintain a professional and appropriate demeanor on behalf of Forbes Travel Guide.
- Weekend/weekday; international/domestic travel required.
Skills Required
- Hospitality experience (luxury hospitality experience preferred).
- Strong writing skills required; experience or familiarity with luxury travel and writing about travel, spa, food, wine, style or design preferred.
- Low profile; preferred candidates do not have prominent social media personalities or an online presence connecting them to the industry, including bylines. Chosen candidates will be required to maintain a low profile and possibly reduce their online profiles.
- Ability to multitask and handle significant daily deadlines.
- Extremely organized, mature, self-motivated and independent worker.
- Detail orientated with a strong ability to keep meticulous records and prepare accurate reports both manually and through electronic channels.
- Well-traveled globally, experience traveling independently.
- Strong communication skills.
- Exceptional English-speaking/writing abilities; knowledge of Japanese preferred.
- Technologically proficient.
- Experience with Forbes Travel Guide standards and reports a plus.
- Evaluator must be located near major airport for cost-conscious, flexible travel.
Staff Accountant
Forbes Travel Guide, an international hospitality ratings
company, is seeking a staff accountant to assist with the daily
functions in accounts receivable and processing of travel and
entertainment expenses. The successful candidate will work thoughtfully
with an excellent attention to detail, quality communications and
efficiently in a remote work environment.
DEPARTMENTFinance
LOCATIONRemote/Atlanta
TYPEFull time
Responsibilities
- T&E Expense Review: Review and process travel and
entertainment expenses in Expensify (expense management software) for
domestic and international employees. Ensure the claims for
reimbursement are within company guidelines and correctly
submitted/allocated to correct categories and cost codes.
- Invoicing: Generate customer invoices in an accurate and timely manner in our accounting system, Microsoft Business Central.
- Accounts Receivable: Issue monthly statements and contact customers for past-due collections.
- Other: Assist with other accounting projects as needed.
Skills Required
- Bachelor’s degree in accounting or equative work experience
- Highly proficient with MS Office/Excel
- Experience with Microsoft Business Central and Expensify is a plus
