Careers
Forbes Travel Guide is seeking exceptional candidates to join our global team.
To apply for an open position, email your cover letter and resume to jobs@forbestravelguide.com, unless otherwise noted in the listing. Please include the job title in the subject line of the email.
Vice President, Partner Services, Private Clubs
The Vice President of
Partner Services, Private Clubs is responsible for private club sales for
Forbes Travel Guide’s Partner Services division. The private club vertical for
Forbes Travel Guide includes social clubs, golf and country clubs, fitness clubs
and similar businesses. This individual will establish and grow revenue with a
variety of Forbes Travel Guide Consulting services, including training, custom
standards, quality assessments and other custom consulting products and
services. This position will report to the Senior Vice
President of Partner Services, and work closely with Forbes Travel Guide
Operations to ensure that all of the current and future clients’ needs are met
and exceeded. The home base of the person in this position should be in
proximity of a major U.S. city for client/prospect access and a major airport.
DEPARTMENTPartner Services
LOCATIONFlexible
TYPEFull time
EXPERIENCE LEVEL15 years or more in sales/operations to private club services providers
BENEFITS401K, dental, health
Responsibilities
- Introducing, marketing and
establishing Forbes Travel Guide’s consulting services to the private club industry,
as Forbes Travel Guide’s “Global Ambassador” to the private club industry.
- Creating and managing a substantial
network of private club clients.
- Soliciting private club clients
to generate revenue to meet or exceed revenue targets. Aggressively signing new clients.
- Thoroughly understanding and
defining benefits of all facets of the Forbes Travel Guide consulting products
and services when bringing new clients aboard.
- Managing private club clients relationships
to ensure ongoing satisfaction.
Skills Required
- Excellent client management skills
with a proven record of strong client relationship building.
- Well-spoken, professional and
clear communicator, as well as well-groomed with a professional appearance.
- Polished, sharp and refined
presentation skills.
- Excellent writing skills.
- Proactive, self-motivated,
insightful, independent thinker, highly efficient and strong attention to
detail.
- Easily adaptable to changing
priorities.
- Strong organizational skills
and adept at multi-tasking.
- Proficiency in other non-English
languages a plus.
- Proficient in Microsoft Office
(Word, Excel and PowerPoint).
Vice President, Partner Services, Healthcare
The Vice President of
Partner Services, Healthcare is responsible for healthcare sales for Forbes
Travel Guide’s Partner Services division. The healthcare vertical for Forbes
Travel Guide includes hospitals, assisted living, rehabilitation, private medical,
medical tourism and similar businesses. This individual will establish and
grow revenue with a variety of Forbes Travel Guide Consulting services,
including training, custom standards, quality assessments and other custom consulting
products and services. This position will report to the Senior Vice President of Partner Services, and work closely with Forbes
Travel Guide Operations to ensure that all of the current and future clients’
needs are met and exceeded. The home base of the person in this position should
be in proximity of a major U.S. city for client/prospect access and a major
airport.
DEPARTMENTPartner Services
LOCATIONFlexible
TYPEFull time
EXPERIENCE LEVEL15 years or more in sales/operations to health services providers
BENEFITS401K, dental, health
Responsibilities
- Introducing, marketing and
establishing Forbes Travel Guide’s consulting services to the healthcare
industry, as Forbes Travel Guide’s “Global Ambassador” to the healthcare
industry.
- Creating and managing a substantial
network of healthcare industry clients.
- Soliciting healthcare clients
to generate revenue to meet or exceed revenue targets. Aggressively signing new clients.
- Thoroughly understanding and
defining benefits of all facets of the Forbes Travel Guide consulting products
and services when bringing new clients aboard.
- Managing healthcare industry clients relationships
to ensure ongoing satisfaction.
Skills Required
- Excellent client management skills
with a proven record of strong client relationship building.
- Well-spoken, professional and clear
communicator, as well as well-groomed with a professional appearance.
- Polished, sharp, and refined
presentation skills.
- Excellent writing skills.
- Proactive, self-motivated,
insightful, independent thinker, highly efficient and strong attention to
detail.
- Easily adaptable to changing
priorities.
- Strong organizational skills
and adept at multi-tasking.
- Proficiency in other non-English
languages a plus.
- Proficient in Microsoft Office (Word, Excel and
PowerPoint).
Vice President, Partner Services, Luxury Residential
The Vice President of
Partner Services, Luxury Residential is responsible for luxury residential sales
for Forbes Travel Guide’s Partner Services division. This individual will serve
the luxury residential industry and establish and grow revenue with a variety
of Forbes Travel Guide Consulting services, including training, custom standards,
quality assessments and other custom consulting products and services. This position
will report to the Senior Vice President of Partner
Services, and work closely with Forbes Travel Guide Operations to ensure that
all of the current and future clients’ needs are met and exceeded. The home
base of the person in this position should be in proximity of a major U.S. city
for client/prospect access and a major airport.
DEPARTMENTPartner Services
LOCATIONFlexible
TYPEFull time
EXPERIENCE LEVEL15 years or more in sales/operations to luxury residential services providers
BENEFITS401K, dental, health
Responsibilities
- Introducing, marketing and
establishing Forbes Travel Guide’s consulting services to the luxury
residential industry, as Forbes Travel Guide’s “Global Ambassador” to the luxury
residential industry.
- Creating and managing a substantial
network of luxury residential industry clients.
- Soliciting luxury residential clients
to generate revenue to meet or exceed revenue targets. Aggressively signing new clients.
- Thoroughly understanding and
defining benefits of all facets of the Forbes Travel Guide consulting products
and services when bringing new clients aboard.
- Managing luxury residential industry clients relationships
to ensure ongoing satisfaction.
Skills Required
- Excellent client management skills
with a proven record of strong client relationship building.
- Well-spoken, professional and
clear communicator, as well as well-groomed with a professional appearance.
- Polished, sharp and refined
presentation skills.
- Excellent writing skills.
- Proactive, self-motivated,
insightful, independent thinker, highly efficient and strong attention to
detail.
- Easily adaptable to changing
priorities.
- Strong organizational skills
and adept at multi-tasking.
- Proficiency in other non-English
languages a plus.
- Proficient in Microsoft Office
(Word, Excel and PowerPoint).
Copy Editor, Evaluation Reporting
Forbes Travel Guide seeks a Copy Editor to join its growing Atlanta‐based team working on the editorial reviewing and analysis of field evaluation reports. The Copy Editor is responsible for administrative work regarding the editorial compilation of materials related to client‐facing evaluation reports for hotels, restaurants and spas. The person in this position will research, compile, execute and record all matters related to each evaluation report produced by a remote team of incognito field evaluators.
DEPARTMENTEvaluation Operations
LOCATIONAtlanta, Georgia
TYPEFull time
EXPERIENCE LEVEL1-3 years
Responsibilities
- Manage the compilation, production and delivery of assigned client‐ready hotel, restaurant and spa reports in a timely manner
- Review photos and standard scores for accuracy; ensure grammatical clarity in reports
- Record and maintain thorough feedback on the field evaluator team to increase quality and efficiency of the end product
- Participate in ongoing editorial and evaluation workshops and training as required
- Work with the department in administrative capacity as needed
Skills Required
- Organized, efficient, strong attention to detail, proactive
- Experience in AP Style editing and strong grammar skills
- Proficient in Microsoft Office, particularly Microsoft Excel
- Hospitality experience recommended
- Ability to balance thoroughness with timeliness; deadline‐oriented
- Excellent verbal and written communicator
Manager, Evaluation Reporting
Forbes
Travel Guide seeks a Manager,
Evaluation Reporting to oversee the comprehensive checks-and-balances editorial
process in place to maintain the integrity and quality of hotel, restaurant and
spa evaluation reports. This position is responsible for the timely delivery of
reports to clients and operational requirements within the department,
including supervising a talented editorial team.
DEPARTMENTEvaluation Operations
LOCATIONAtlanta, Georgia
TYPEFull time
EXPERIENCE LEVEL5-plus years
Responsibilities
- Manage
workflow process for evaluation reports with an exceptional eye for accuracy
and detail; continually identify workflow improvements
- Overall
management of the editorial calendar and the expected components; monitoring
several cross-departmental logistical calendars
- Oversee
and forecast team capacity needs vs. volume and department expenditures; assist
Director, Evaluation Operations in creating/adhering to departmental budget
- Overall
management of remote and Atlanta-based Evaluation Reporting team. Communicate priorities, observe and mentor,
provide guidelines for performance, set expectations and manage to them, build
morale. Manage grievances/disciplinary procedures as needed.
- Drive initiatives to enhance the performance of the Evaluation
Reporting team and contribute to long-term success; manage/create helpful resources
to assist in continual team improvement
- Communicate regularly with Manager, Field Evaluations to assist in
ongoing improvement of the Field Evaluator team
- Work closely with multiple departments to assist in pre- and
post-delivery inquiries relating to reports
- Provide
input for ongoing development of reporting product related to efficiency,
quality and financial guidelines
- Analyze
report data as it pertains to archived information and ongoing client
performance
- Travel:
Undertake incognito evaluations when deemed necessary both in market and
globally as schedule allows
Skills Required
- Excellent people manager, open to
direction and collaborative work style and commitment to get the job done; able
to serve as leader reinforcing company values
- Experience
managing annual budget; tracking area expenses
- Flexibility, ability to multitask and handle significant daily
deadlines
- Strong
communication skills, well-spoken and professional
- Journalism
background and experience in editing
- Extremely organized, mature, self-motivated and independent worker
- Detail-orientated with a strong ability to keep meticulous records
and prepare accurate reports; strong analytical skills
- Familiarity of Forbes Travel Guide standards/evaluation process
- Luxury
travel/hospitality experience a plus
Field Evaluator (Asia)
Forbes Travel Guide seeks an incognito hospitality field evaluator with a strong knowledge of Asian locales, language and culture to work on its annual star ratings and Hospitality Solutions client evaluations. Ideal candidates will be based in the Asia-Pacific region and have a knowledge of Mandarin and/or Cantonese. Qualified candidates in other regions with similar knowledge can be considered. Since 1958, Forbes Travel Guide's professional team of evaluators has visited and rated hotels (andlater restaurants and spas) across the globe, providing travelers with the best information on where to stay, dine, spa and sightsee.
The field evaluator will be responsible for gathering all information required to conduct and complete an anonymous evaluation of assigned hotel, restaurant and/or spa as well as gathering information for ForbesTravelGuide.com and social media platforms. The field evaluator must remain incognito and maintain a professional and appropriate demeanor on behalf of FTG.
DEPARTMENTEvaluation Operations
LOCATIONRemote, based in Asia
TYPEFull time
EXPERIENCE LEVEL5-7 years
BENEFITSDependent on location
Responsibilities
- Evaluate properties by objectively answering
pre-determined standards and submitting report to home office
- Manage travel itinerary based on assignment; complete
evaluations in cost-effective manner, following departmental policies and
procedures
- In conjunction with each unannounced evaluation report,
submit photographs and information to be used by ForbesTravelGuide.com and
social media outlets
- Maintain meticulous notes regarding property and logistics to
assist evaluation planning department in future execution
- Communicate effectively with colleagues and home office to
ensure timely and accurate reporting
- Execute a minimum of five trips/audits (each audit could
contain any combination of hotel, restaurant, and spa evaluations) per month —
depending on back-to-back and other assigned work. The typical expectation of
travel is a minimum of 15 days per month. International/domestic travel may be
required weekends/weekdays.
- Respond to home office questions in a timely manner;
communicate quickly during editorial workflow following submission of report
- Availability and/or flexibility to travel as requested by FTG
on a monthly basis
- Attend meetings, typically teleconferenced, as required
- Manage personal travel logistics in a budget-conscious
manner, following departmental policies and procedures
Skills Required
- Hospitality experience (luxury hospitality experience
preferred)
- Ability to multitask and handle significant daily deadlines
- Extremely organized, mature, self-motivated and independent
worker
- Detail orientated with a strong ability to keep meticulous
records and prepare accurate reports both manually and through electronic
channels
- Low profile; preferred candidates do not have blogs or other
prominent social media personalities. Chosen candidates will be required to
maintain a low profile and possibly reduce their online profiles
- Strong communication skills
- Exceptional English speaking/writing abilities; knowledge of
Mandarin and/or Cantonese
- Strong writing skills required; experience or familiarity
with luxury travel and writing about travel, spa, food, wine, style or design
preferred
- Knowledge of AP Style
- Technologically proficient
- Position requires consumption of food and drink as required
for evaluation purposes
- Evaluator must be located near major airport for
cost-conscious, flexible travel
Please submit a resume, one to two writing samples and cover letter discussing relevant experience and qualifications to
jobs@forbestravelguide.com. Note position in subject line.
