What is the cancellation policy at Willow Stream Spa at The Fairmont Banff Springs?

Answers from Our Experts (1)

We can’t imagine what could tear you away from, say, a soothing body wrap with organic mountain lavender oil at Willow Stream Spa at The Fairmont Banff Springs, but if you must, the spa has a four-hour cancellation policy. Be sure to call the Forbes Travel Guide Four-Star spa more than four hours in advance when you need to cancel or reschedule an appointment. If you miss that window, you will be charged the cost of the entire service. Spa packages require you to cancel more than 24 hours in advance, so be mindful of the distinction between the two.

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