Answers from Our Experts (1)
The cancellation policy at The Spa at Four Seasons Hotel Chicago states that you must notify the spa a minimum of four hours before your reservation if you’re going to cancel. While the Four-Star Chicago spa doesn’t ask for deposits, it will take your credit card number when you book your treatment. If you are not able to cancel more than four hours before your appointment time, The Spa at Four Seasons Hotel Chicago will charge your credit card for the full price of the services requested. If you have any questions, just call the spa and a friendly staff member will be able to help you out.