What is involved in Eccleston Square Hotel’s turndown service?

Answers from Our Experts (1)

The Eccleston Square Hotel does not provide an evening turndown service as standard. Instead, it offers complete housekeeping services 24 hours a day, which you can request whenever you desire through your bedside iPad 2. The standard service is extensive, including making the bed, closing/opening the curtains (depending on the time of day), replacing any dirty cups and towels, and replenishing refreshment items and toiletries. But if you don’t require a complete service, you can request individual aspects of it through your tablet. So whether you simply desire fresh towels, a top-up of the Nespresso coffee capsules or a new batch of Blu-ray movies, housekeeping staff will be there in the blink of an eye. You can also request additional items, from an ironing board to a toothbrush to a writing desk, and can highlight any laundry or shoe-shining needs, via the handy tablet.

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