Answers from Our Experts (1)
Aqua Star Spa recommends you make your appointment at least 24 to 72 hours in advance so the staff can best cater to your needs. If you’re booking treatments for a large party, it’s requested that you give a one- to two-week lead time.
If you’re a guest at the Forbes Travel Guide Four-Star The Beverly Hilton, the concierge should be able to squeeze you in last-minute, as long as there is availability. But why risk it? The hotel hosts several celeb-studded events each year, most notably the Golden Globes, so you never know who’s going to be spending time at the spa prepping for the red carpet.
Appointments for non-hotel guests are guaranteed with a credit card, and spa-goers are asked to give at least six hours’ notice before canceling or changing an appointment. If you give less notice or don’t show, you will be charged for the Aqua Star Spa treatment you booked.