Answers from Our Experts (1)
Turndown service is provided nightly at The Ritz-Carlton Coconut Grove, Miami to create a restful mood in your room. The housekeeping staff leaves your room immaculate, replacing used towels and linens and folding any clothes you may have left out. When you return to your room, you’ll notice relaxing low lighting, drawn curtains, and quiet music from the Ritz hotel channel on your flat-screen TV. On your bed at the Forbes Travel Guide Four-Star hotel, your pillows are stacked, the bedspread has been neatly stowed away, and the soft white covers have been pulled down at one corner. Placed on top of our pillow is an in-room dining breakfast menu; it’s a door hanger which you can stick on your doorknob to signal your desire for room service. You’ll also discover two chocolates — one a creamy milk chocolate and the other a rich dark chocolate.