Answers from Our Experts (3)
While it’s hard to stand out in a city filled with top-of-the-line hotels, The St. Regis New York sets itself apart with its iconic history and personalized butler service. Every guest is assigned a butler who arrives impeccably dressed in black tails and white gloves to help you unpack and prepare your temporary home. Every day, the butlers serve morning coffee and tea, arrange wake-up calls and fulfill a range of requests around-the-clock. Whether it’s bringing room service, helping you run an errand, organizing a cocktail party for you and friends, or snagging theater tickets, your dedicated butler can do just about anything. You can communicate with your butler via the paging system in the bedside panel or by using the New York hotel’s E-Butler service. Every butler carries a wireless handheld device that gives email access at all times, meaning you can send requests when you’re in your room or on the go.
The Forbes Travel Guide Five-Star hotel also is a designated New York landmark with a history that dates back to 1904. The original owner, wealthy New York socialite John Jacob Astor IV, envisioned the hotel as a lavish refuge with residential flair and the hotel today offers an incredibly luxurious retreat from the hustle and bustle of New York. You’ll find original brass detailing and marble staircases throughout the hotel, evoking the grand old days of luxury travel.
The St. Regis New York is different from other hotels because of our butler team. We are the only hotel group in the U.S. that provides 24-hour butler service to every room. The butlers offer to unpack and pack for you, shine your shoes, press two items of clothing complimentary, deliver complimentary tea and coffee upon arrival and with your wake-up call, and basically handle any other request you may have. I don’t know how I ever survived without one in the past.
Our iconic butler service sets us apart through bespoke service distinction.