What is the cancellation policy at The Peninsula Spa New York?

Answers from Our Experts (1)

The staff at The Peninsula Spa New York understands that sometimes life intrudes and you might need to cancel an appointment at the spa. A day, or even a few hours, spent at this New York City spa is an experience that’s in high demand. If you can’t come in, your appointment time will be made available to another guest who may need a Thai-inspired massage, a raw ginger foot scrub or a detoxifying algae foot mask and the relaxing glow that comes afterwards. Just make sure to cancel your massage or facial appointment at this Forbes Travel Guide Five-Star spa at least 24 hours in advance, and half-day or full-day spa experiences 48 hours before your appointment time. Otherwise, 100 percent of the cost of the service will be charged to the credit card you used to book the appointment.

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