Answers from Our Experts (1)
If you need to cancel an appointment for a treatment at The Spa at Fairmont Grand Del Mar, the Forbes Travel Guide Five-Star spa requests that you notify it by 4 p.m. the day prior to your scheduled service. If you cancel later than that, you will be charged 50 percent of the value of the treatment. If you’re a total no-show, you’ll have to pay the full value of the service — plus a gratuity and service fee. The bottom line: Cancel as soon as possible so you won’t have to pay for an hour-long massage you didn’t even get to enjoy.