Answers from Our Experts (1)
If you have to hold off on a relaxing visit to Well & Being Spa at Fairmont Scottsdale Princess, its cancellation policy offers some leeway. After booking an appointment, you have four hours to contact the Four-Star spa to avoid being charged for the entire service. The window of time is generous, so don't abuse it and call as soon as you find out that you can't make it. Spa packages, which generally include multiple treatments, require 24 hours advance notice. Failing to call the Scottsdale spa within this time frame will result in a 100 percent charge as well.