What is the service like at Jin Xuan?

Answers from Our Experts (1)

As one would expect from The Ritz-Carlton Shanghai, Pudong, service at Jin Xuan is excellent — attentive without being cloying and professional but never cold. There’s a reason that this restaurant is a popular choice among high-level government officials, celebrities (Asian and Western alike) and the city’s rich and famous in general. A discreet tea master refills the tiny, eggshell-thin cups often so you’re never left with an empty glass or cold tea. Waiters and waitresses whisk away empty dishes adeptly without making you feel rushed, and new dishes arrive at the table hot and fresh. Though the pace of dishes coming to the table feels a bit too rushed sometimes, the service overall is trained well to make you feel pampered and at home. 

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