Answers from Our Experts (2)
The 24-hour concierge at XV Beacon acts as your go-to resource for just about anything you need during your stay at the hotel, and is particularly handy if you’re traveling to Boston on business since there isn’t a business center at this Forbes Travel Guide Four-Star hotel. Instead, the concierge can print and fax documents or handle any outgoing shipments, as well as take care of your travel arrangements, including rental cars, hired cars, boarding passes, and flight changes and upgrades.
In addition to the concierge’s work as a living business center at this Four-Star hotel, he or she can also act as your personal trip planner while you’re in Boston, providing services such as arranging day trips, supplying walking tour maps of the city, reserving theater tickets, making dinner reservations and booking car services.
Anything and everything as long it is not illegal or unethical. A few of the requests we often get are: best tickets to sold out shows; reservations at popular restaurants; personal shopping; entertainment; sightseeing and travel arrangements; business services; notary; special occasion planning; and transportation requests. Our three concierges, two of which members of Les Clefs d’Or, have over 27 years of experience between them