What is involved in XV Beacon’s turndown service?

Answers from Our Experts (2)

When you arrive back in your room at XV Beacon after a long day of business meetings or touring Boston's popular attractions, you'll find a peaceful environment waiting for you. The hotel’s daily turndown service includes pulling down the sheets and comforter, placing a cashmere throw on a nearby chair or bedside bench, removing the decorative pillows and placing a tray with the room service menu and a laundry bag on your bed. The surround-sound stereo is set to soothing classical music, the drapes are drawn and the lights are dimmed. Ah, it’s time to relax. If you requested new towel service in the bathroom, your turndown attendant will have restocked your towels and any bath amenities. Flip on the fireplace, rent a movie and raid the mini-bar, or turn out the lights and knock out in the comfortable bed. 

Amy W. Finsilver

Blinds drawn, bed turned down, towels and amenities replenished. A flower, along with a weather and breakfast card, is left on the bed. Your clothes are folded and items straightened up. Background music is turned on and ice replenished; and, upon request, the fireplace can be turned on or rose petals can be sprinkled in the room.

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