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A soothing atmosphere is set during Waldorf Astoria Chicago’s evening turndown service to help you unwind after a day in Chicago’s bustling downtown area. The lights are dimmed and the curtains are drawn. During a recent stay at the Forbes Travel Guide Four-Star hotel, our personal items were neatly arranged without being significantly disturbed and the television was set to the hotel channel with the volume muted. A throw was neatly folded and draped over the armchair at the foot of the bed and the sheets were carefully folded back. Housekeeping left bottles of water on each nightstand and thoughtfully set the remote control next to the bed along with the TV guide. Business travelers are sure to also appreciate the tray that’s set out in the closet area with laundry and shoeshine bags.