What is involved in Kowloon Shangri-La’s turndown service?

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Turndown service at Kowloon Shangri-La is offered automatically, and when you return from a long day of shopping on Nathan Road or dining at Shang Palace, you’ll appreciate coming home to a neatly made bed that’s prepped for slumber at the Forbes Travel Guide Four-Star hotel. Because your keycard controls the electricity in the room, you won’t return to any soft music or dim lights, but you will notice a Chinese-style bookmark placed on your bed featuring a quote from the book Lost Horizon by James Hilton, a novel which recounts the story of Shangri-La (and which inspired the hotel chain's name). A small mat will also have been placed by your bed, a jumping off point for you to tuck in and zonk off.

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