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Kohler Waters Spa in Wisconsin does not require a deposit to make a reservation, but the reservations agent will ask for your credit card information to secure an appointment. Should you need to cancel your service for any reason, the Forbes Travel Guide Five-Star spa requests that you give notice 24 hours before your scheduled appointment time. If you are unable to give sufficient notice, the full service rate will be charged to your account. This is to discourage no-shows, which during busy periods, could mean the difference between another guest being able to land a last-minute appointment or not. Of course, giving notice also provides a common courtesy to the therapists and aestheticians at Kohler Waters Spa who schedule their days around appointments.