Answers from Our Experts (1)
During turndown service at The Palazzo Hotel Resort Casino, your room is refreshed in a subtle but tactful way. The housekeeping staff will tidy up the bathroom and replace any toiletries or towels you’ve used. Any clothes strewn about the room will be neatly folded and placed on the upholstered bench at the end of the bed, while personal items lying around will be organized on the end tables and the dresser. Robes will be draped across the sides of the bed and slippers placed below them on the floor. The staff will tune the clock radio to a soothing station, lower the Roman shades, and straighten up anything you leave lying around the living room area. You’ll find a sweet treat next to your bed on the bedside table — a small little silk bag with two chocolates — and a notecard with the expected temperature for the next day. You’ll also get a breakfast menu left out on your pillow in case you wanted to order room service to be delivered in the morning. Your bed will be turned back, leaving the only thing left to do is you crawling in.