Answers from Our Experts (1)
The therapists at The Spa at Encore Las Vegas are seasoned veterans of the spa and beauty business. They all come to the Forbes Travel Guide Five-Star spa at Encore with required state licensing and at least two years of experience in other luxury spas. Then, after they're hired, they receive 40 hours of training on the luxury Las Vegas spa's specific customer service protocols and treatment methods like the signature Good Luck Ritual, which is based on the five Chinese elements. After this initial course of training, therapists receive a refresher during 20 additional hours of ongoing training each year for the duration of their time with The Spa at Encore Las Vegas.