What can the concierge at Falling Rock do for me?

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The registration and concierge services at Falling Rock at Nemacolin Woodlands Resort are combined in their indulgence desk, where staff members greet you with a glass of champagne at check-in and answer any questions during your stay. The expert staff at this luxury hotel can guide you through the dizzying array of things to see and do at Nemacolin Woodlands Resort, and will arrange any reservations you need. While many of Falling Rock’s guests choose to stay on the property for their entire stay, the concierge staff can also give recommendations for venturing out — including popular sights such as Frank Lloyd Wright’s famous Fallingwater and Kentuck Knob houses and nearby Ohiopyle State Park.

More than a concierge, our Falling Rock Indulgence Desk Agents will indulge your every desire. Doubling as the hotels’ Front Desk and the Concierge Desk, the Indulgence Desk Agents can provide guests with something as simple as driving directions or something more details and personalized as setting up an amenity to be delivered at a special time and place. Dining, spa and activity reservations, as well as local attractions requests can be handled by the trained Indulgence Desk Agents.

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