What is involved in St. Ermin’s Hotel’s turndown service?

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The turndown service at St. Ermin's Hotel is provided automatically for those staying in suites, and also on request for guests in other rooms. The housekeeping staff will come in, draw the curtains and blinds, turn down the beds, spray your pillows with Pillow Mist (a fresh, sleep-inducing fragrance) by The White Company, place slippers on the mat beside the bed and furnish the pillows with a honey-chocolate bee — in recognition of the London hotel’s rooftop bees, who also make the honey available at breakfast. Housekeeping also offers the service of changing bed linens on a daily basis, though in the interests of the environment, it only does so upon request (so if you want fresh sheets, leave the provided card on the bed).

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