What makes The Peninsula Beverly Hills different from other Five-Star hotels?

Answers from Our Experts (2)

The Peninsula Beverly Hills is a standout boutique hotel in Beverly Hills, with service that distinguishes it from the rest. As you enter the lush drive and then the hotel, you'll notice that the friendly staff immediately welcomes you with a smile. At check-in, a member of the staff will pepper you with questions about your preferences: What type of newspaper you would like to receive in the morning? Do you need any restaurant reservations or spa appointments? What time would you like turndown service? You'll even be asked if you need a taxi or driver to take you to the airport at the end of your trip. Before you even get to your room, your whole stay is organized by staff so things run smoothly. The Peninsula Beverly Hills also offers 24-hour check-in. Let's say you'll be arriving to Los Angeles on a 6 a.m. flight you'll be able to check-in right away, without paying any fees. That's a service you can't find everywhere, and it sets this Five-Star hotel apart.

As you walk around the grounds, you'll encounter staff who are incredibly friendly and go above and beyond to make your stay an enjoyable one. When we stayed here last, we were impressed that everyone remembered our name as we returned numerous times to the Roof Garden and walked through the halls.

That personal attention is constant at The Peninsula Beverly Hills, from the welcome amenities to the turndown service. You might find a pillowcase monogrammed with your initial on the bed or a special treat that the hotel staff knows you like.

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The Peninsula Beverly Hills has been awarded the Forbes Travel Guide Five-Star award for 19 consecutive years. A testament to its award-winning service, decor, facilities and cuisine is the fact that more than 70 percent of our guests are repeat customers.

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