Answers from Our Experts (1)
If you have to cancel your reservation at Four Seasons Hotel Macao, Cotai Strip, you have until 6 p.m. on the day before your scheduled arrival to cancel without penalty. For the Presidential Suite, you are required to cancel 48 hours before your expected arrival. If you are unable to cancel before the penalty-free period expires, your credit card will be charged one night’s stay for the room type you had booked. Should you have reserved a room and one is not available when you arrive, the Forbes Travel Guide Five-Star hotel will book you at another hotel at its expense and provide transportation. Check-in begins at 3 p.m. and checkout is at 12 p.m. If you plan to arrive earlier in the day and would like immediate access to your room, the hotel recommends booking it for the evening prior to ensure you can access it.