What is the cancellation policy at The Spa at Mandarin Oriental, Macau?

Answers from Our Experts (1)

The Spa at Mandarin Oriental, Macau has a cancellation policy that requires you to notify the spa of a cancellation at least 12 hours prior to your treatment; otherwise, the Forbes Travel Guide Five-Star spa will charge you the full price of the treatment. Try to avoid any pesky charges by anticipating any conflicts and scheduling around them. We’ve found being stressed out, and trying to squeeze in a spa treatment can be counterproductive, and that the best time might be in the morning or late evening when the day tends to be calmer and more conducive to whiling away a few hours. The spa also asks people to come in 15 to 20 minutes before their treatment begins for a consultation, so book that time into your schedule as well. The Spa at Mandarin Oriental, Macau is open 11 a.m. to 11 p.m.

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