Answers from Our Experts (1)
Turndown service is just one of the many complimentary amenities you’ll experience The St. Regis Bal Harbour Resort, and it goes above and beyond just remaking the bed and storing the decorative pillows. Of course, the housekeeping staff will tidy up the room, even folding your clothes and rearranging your toiletries, but you’ll also see other thoughtful gestures, like slippers placed next to the bed and a bottle of water and a glass on a coaster bedside along with the television’s remote control. When we returned to our room following our dinner at the hotel’s J&G Grill, we were delighted to discover a tray of chocolates and passion fruit-flavored macarons waiting for us in our room’s foyer along with a handwritten note wishing us a pleasant stay at the hotel. It’s the little touches like these, both during turndown and throughout your stay, that truly make service at the Forbes Travel Guide Five-Star hotel stand out from the rest.